Operation Manager

ROLE OVERVIEW 

• We seek an Operations Manager to serve as the operational backbone, reporting directly to our Chief Business Officer as their right hand in managing day-to-day business operations.
• You'll own critical operational functions that keep our creative enterprise running smoothly from financial administration and 
  HR coordination to contract management and office operations.
• This role demands someone who thrives in the organized chaos of a creative startup, can manage multiple operational workstreams independently, and brings both business acumen and adaptability to a fast-paced environment.

Financial Operations & Administration

• Manage relationship with external bookkeeper, serving as primary point of contact for all accounting matters
• Review and process expense reports, receipts, and financial documentation across teams
• Coordinate financial transfers, payment processing, and vendor management
• Assist with budget review and tracking across business units and initiatives
• Maintain financial records organization and ensure timely completion of accounting cycles
• Support financial reporting preparation and documentation 

HR & People Operations

• Serve as internal point of contact for all HR matters, coordinating with external HR resources as needed
• Manage onboarding and offboarding processes for team members and contractors
• Maintain employee records, documentation, and compliance requirements
• Coordinate employment agreements, contractor relationships, and team structure updates 
• Support performance management processes and HR policy implementation
• Handle benefits administration coordination and employee inquiries 

Contract & Legal Coordination:

• Review contracts for accuracy, completeness, and alignment with business terms
• Coordinate contract execution process from drafting through signature.
• Maintain organized contract repository and tracking system.
• Serve as liaison with external legal counsel for routine contract matters
• Flag contract issues requiring leadership review or legal consultation
• Ensure timely renewal tracking and contract compliance.

Office & Operations Management

• Oversee day-to-day office operations, supplies, equipment, and vendor relationships
• Assist with event planning and logistics for company gatherings and external events
• Manage office space coordination and facilities-related matters
• Coordinate travel arrangements and logistics for team activities when needed
• Maintain operational systems and processes that support team efficiency Serve as central coordination point for cross-functional operational needs 

REQUIREMENTS 

EXPERIENCE

• 4-6 years in business operations, office management, or similar operational roles 
• Proven experience managing financial administration and working with bookkeepers or accounting teams
• Background in HR coordination, employee onboarding, and people operations
• History of contract review and coordination with legal resources -
• Experience in startup, creative agency, or fast-paced small business environments
• Track record of independently managing multiple operational workstreams 

Skills

• Strong financial literacy with experience in expense management, budgeting, and 
  financial coordination 
• Solid understanding of HR fundamentals, employment law basics, and people operations