Inventory Analyst

Oakland, CA, US • Posted 1 day ago • Updated 1 day ago

Full Time

On-site

$72000 - $73000/yr

Fitment

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Job Details

Skills

INVENTORY ANALYST
CAPACITY PLANNING
ASSET MANAGEMENT
EXCEL
TROUBLESHOOTING
CUSTOMER SUPPORT
EXPERIENCE
COORDINATION
VIDEO CONFERENCE
AUDITS

Summary

Company: Consulting company for large tech firm
Title: Inventory Analyst
Role Type: Full time, direct hire
Salary: $72-$73K/year

Job Description:

Summary:
Inventory Technicians are responsible for providing DWS client's user experience. From order tracking, accessories management, managing hardware and accessory deployment to front line users, conference room maintenance and behind the scenes user setup, Inventory Technicians enable over 70,000 staff around the globe. This is an introductory role to IT services.

Scope:

Works on complex assignments requiring a high degree of initiative
Requires minimal oversight and is proactive. May act as a team leader.
Owns site/regional capacity planning, audits, vendor coordination, and continuous improvement; influences policy.

Your Roles and Responsibilities:

Handle inventory and asset management, conference room preventative maintenance, and e-recycling
Support a complex and fast paced environment focused on video conference rooms with outstanding attention to customer satisfaction
Ensure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees.
Deploy and recover laptop and desktop images
Perform customer support for over 70,000 users worldwide from IT accessory to workstation dressing
Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs)
Utilize Inventory Data management software to maintain inventory accuracy and workflow
Contribute to large scale global projects as needed
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

High school diploma or general education degree (GED) and 8+ years' related experience and/or training; or equivalent combination of education and experience
Excellent written and verbal communications skills
Ability to work in a large team with minimal supervision
Capable of providing an outstanding user experience
Knowledge of Inventory and IT
Ability to excel in a fast paced work environment
Ability to make sound decisions when faced with competing priorities
Results oriented and can identify the steps to be taken to achieve objectives
leads a site or small region; vendor and budget awareness

Preferred Qualifications:

Past business operations experience
Some customer experience background or familiarity

Physical Demand & Work Environment

Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91129433
Position Id: 26-00087
Posted 1 day ago

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Inventory Analyst

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Job Details

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Summary

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