Contact Center, IVR
Microgreen Technologies LLC
Dice Job Match Score™
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Job Details
Skills
- Artificial Intelligence
- Customer Experience
- Interactive Voice Response
- J2EE
- Java
- MIRO
- Natural Language Processing
- Recruiting
- User Experience
- Vertex
Summary
Role: Contact Center, IVR
Work Location: Richardson, TX 75082
Performance Expectations:
Technical Hiring Criteria (Must Haves) At least 5 years of Experience
Experience with good knowledge in Contact Center, IVR and Java/J2EE technologies.
Conversational UX Design : DialogFlow CX - Intent based dialogue design
NLU/NLP experience : Google NLP/Vertex AI - Intent and entity modelling
Conversational flow design : Experience in Figma/Miro
- Dice Id: 91109870
- Position Id: 9021212
- Posted 6 days ago
Company Info
A great team is the sum of its people. We are looking for those who want to make a difference with their talents and are looking to grow and learn EVERY.SINGLE.DAY.
Do you consider yourself an innovator? Do you measure each day by what you have accomplished? Read more.
From our business analysts who help identify the next opportunity to partner and addess a healthcare problem to our data visualization and AI/ML engineers who are adept with the latest technologies to our client support specialists who make sure that we are meeting and exceeding expectations, each team member is vital and we want to grow together. Collaboration, respect, and great work-life balance are key in our work culture.
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