Lead Business Systems Analyst

Lead Business Systems Analyst

Hybrid (2-3 days per week remote)
On-site element in one of the following: Pittsburgh, PA (preferred), Cleveland, OH, Dallas, TX, Birmingham, AL, Phoenix, AZ, Denver, CO.


Duties and Responsibilities

• Lead and manage multiple concurrent IT projects, including new development initiatives, application upgrades, and infrastructure updates.
• Partner directly with project teams, senior management, and clients to define project scope, strategic objectives, and budget.
• Own the development of comprehensive project documentation, including requirements, project plans, use cases, system specifications, technical documents, and test plans.
• Proactively identify, escalate, and manage project risks and issues.
• Demonstrate strong ability to create and maintain Swagger files for API documentation.
• Apply hands-on experience with Gherkin for behavior-driven development and test scenario definition.
• Act as the primary technical liaison between product management, development teams, sales, and clients
  Independently solicit, analyze, and translate complex business data, objectives, and processes into actionable requirements.

Required qualifications to be successful in this role.

• 10+ years of experience as a Business Systems Analyst.
• Experience working in mobile application development (iOS and/or Android).
• Proven experience working in Agile and/or Scrum development environments.
• Strong experience working with API driven and Java-based backend systems supporting mobile platforms.
• Excellent oral and written communication skills.
• Deep knowledge of mobile system architecture and application portfolio management.
• Demonstrated ability to simplify and standardize complex concepts and/or processes.
• Advanced business process management and modeling expertise.
• Strong requirements definition and management skills, specific to mobile features and user experience.
• Advanced problem-solving and analytical thinking abilities.
• Proven ability to manage workload, multiple priorities, and conflicts with customers, employees, and managers, as applicable.
• Demonstrated leadership experience, including mentoring junior BSAs and driving cross-functional alignment across mobile product teams.

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