IT Project & Configuration Manager

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Secret

Clearance Level Must Be Able to Obtain:
Secret

Public Trust/Other Required:
None

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
Change Management Processes, Release Management, System Administration
Certifications:
None
Experience:
5 + years of related experience
ship Required:
Yes

Job Description:

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Configuration Manager for a career where your growth is just as important as the mission you support.

The IT Project & Configuration Manager is responsible for coordinating IT projects, change enablement, and configuration management to support stable operations, controlled risk, and compliant delivery of IT services. This role establishes clear governance, documentation, and performance tracking to ensure changes are well controlled, systems remain stable, and new capabilities are delivered smoothly.

MEANINGFUL WORK AND PERSONAL IMPACT
As a Configuration Manager, the work you'll do at GDIT will be impactful to the mission of U.S. Army Europe. You will play a crucial role in mission command support for U.S. and NATO forces in Vicenza Italy.

• Coordinate and support IT projects that introduce new or modified systems, applications, or infrastructure into the production environment.
• Ensure project activities align with operational, security and configuration management requirements.
• Own and administer IT change enablement processes in accordance with ITIL 4, including standard, normal, and emergency changes.
• Assess and manage risk and impact for projects and changes using configuration and operational data.
• Ensure all projects and changes include required documentation, testing evidence, implementation plans, and rollback procedures.
• Develop, maintain, and publish configuration and project documentation in accordance with established standards and processes.
• Coordinate and facilitate Change Advisory Board (CAB) activities and enforce approved change schedules, maintenance windows, and blackout periods.
• Maintain accurate and complete change and configuration records within authorized tools (e.g., SerivceNow, PowerBI)
• Own and maintain the Service Configuration Management practice, ensuring CMDB accuracy and integrity.
• Establish and maintain configuration baselines and validate configuration updates following approved changes and project implementations.
• Perform configuration audits and reconcile discrepancies to prevent configuration drift.
• Monitor and report operational metrics related to projects, changes, and configuration performance.
• Ensure compliance with security audit, and contractual requirements.
• Provide coordination, reporting and communication with technical teams, project management, and mission stakeholders.

WHAT YOU'LL NEED TO SUCCEED
Bring your Configuration Management expertise along with a drive for innovation to GDIT. The Configuration Manager must have:

• Education: Bachelor of Arts/Bachelor of Science
• Experience: 5+ years of related experience
• Technical skills: Minimum of three (3) years of relevant experience supporting IT project coordination, configuration management, change management, or operational IT support activities; Working knowledge of configuration control processes, including tracking baselines, changes, assets, and supporting documentation; Experience coordinating activities across technical teams, program staff, and mission stakeholders; Ability to organize, track, and maintain accurate records, documentation, and status information related to projects, changes, and configuration items; Experience working with configuration management tools, asset databases, or ITSM platforms (e.g., ServiceNow)
• Security clearance level: Active DoD Secret clearance with SSBI eligibility (at minimum)
• ship required:
• Role requirements: Must be DOD 8140 compliant at IAT Level II at time of hire (Sec+ Ce or approved IAT Level II);
• Project Management Professional (PMP) certification required within six (6) months of hire.

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in intelligence at GDIT and you'll find endless opportunities to grow alongside colleagues who share your passion for securing the mission.

#GDITRecruiting
#GDITArmy
#EMITS2

The likely salary range for this position is $107,744 - $126,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Onsite

Work Location:
ITA Vicenza - Caserma Ederle (APC177)

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans