SAIC
SAIC

Unified Communications Engineer

WASHINGTON, DC, US • Posted 30+ days ago • Updated 9 hours ago
Full Time
On-site
USD $80,001.00 - 120,000.00 per year
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Job Details

Skills

  • Security Clearance
  • Video
  • Cisco Unified Communications Manager
  • Unity
  • QoS
  • Optimization
  • Communication
  • Collaboration
  • Scripting
  • Network
  • System Documentation
  • Technical Support
  • Management
  • VoIP
  • Telecommunications
  • Windows PowerShell
  • ServiceNow
  • Microsoft SharePoint
  • Cisco Unity
  • Cisco UCCX
  • Cisco UCS
  • Cisco
  • Microsoft
  • Computer Networking
  • SIP
  • WAN
  • TCP/IP
  • MPLS
  • Leadership
  • Research
  • Project Management
  • Cisco Certifications
  • Security+
  • Unified Communications
  • Microsoft Azure
  • Information Technology
  • Systems Engineering
  • FOCUS

Summary

Job ID: 2600056

Location: WASHINGTON, DC, US

Date Posted: 2026-01-05

Category: Information Technology

Subcategory: Network Engineer

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: Yes

Description

SAIC is seeking a highly skilled Unified Communications Engineer to design, deploy, and manage our advanced communication systems. The ideal candidate will bring over 8 years of technical expertise, leadership experience, and a results-driven mindset to ensure seamless communication solutions that meet our business goals.

3 days onsite Wash DC - 2 days remote.

Key Responsibilities:
  • Design and implement scalable VoIP solutions, ensuring seamless voice and video communication.
  • Manage and maintain Cisco Unified Communications systems (CUCM, Unity Connection, Contact Center, etc.).
  • Perform troubleshooting, routine maintenance, and QoS optimization for communication systems.
  • Collaborate with cross-functional teams to integrate VoIP systems with data networks.
  • Develop automation scripts to enhance efficiency and reduce manual tasks.
  • Conduct regular system health checks and monitor network performance.
  • Maintain Unified Communication architecture diagrams and detailed system documentation.
  • Provide technical support, manage special projects, and streamline processes to improve system efficiency.


Qualifications

Required Experience:
  • BS and 9 years of experience in Unified Communications, VoIP, and telecommunication systems. (4 years experience in lieu of degree).
  • Proficiency in tools like PowerShell, ServiceNow, and SharePoint.
  • Strong understanding of Cisco Unified Communication technologies including Cisco Call Manager (CUCM), Cisco Unity, Cisco Contact Center Express (UCCX), Cisco UCS, and Cisco Comstice.
  • Experience with Calabrio, Stonefax, Microsoft InGenius, and Nuance is a plus.
  • Understanding of networking protocols (SIP, WAN, TCP/IP, MPLS, etc.).
  • Strong leadership, research, and project management skills with a proven ability to deliver complex solutions.

Certifications (Preferred):
  • Cisco Certifications (CCNA, CCNP, CUCM, etc.) and CompTIA Security+ certification.
  • Any relevant Unified Communications certifications.
  • Microsoft Azure certifications.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10111346
  • Position Id: 2600056
  • Posted 30+ days ago

Company Info

About SAIC

SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets include secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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