Associate Director, Talent Acquisition

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Milestone Technologies is seeking a forward-thinking Talent Acquisition leader to own Talent Acquisition strategy and execution across the APAC region. This role is ideal for a people-centric, strategic leader who pairs operational excellence and advanced recruiting analytics with a thoughtful, responsible approach to AI.

As Associate Director, Talent Acquisition - APAC, you will have regional ownership for all hiring strategy, delivery, and recruiter leadership across the Asia-Pacific region, partnering closely with global TA leadership, regional business leaders and People Experience (PX) leaders. You are responsible for leading hiring initiatives across all talent categories including employee, contractor, and vendor engagements.

You bring a curious, innovative, problem-solving mindset and a passion for modernizing recruiting practices through data and technology. As an inspirational people leader, you have demonstrated experience developing high-performing teams while serving as a trusted, influential partner to senior stakeholders through clear communication and disciplined execution. You will lead and develop a team of full-cycle recruiters, drive adoption of AI powered platforms such as LinkedIn Hiring Assistant, market-specific recruiting tools such as Naukri, and utilize LLMs to ensure consistent, high-quality hiring outcomes across the region. Your focus is on using technology as an enabler to enhance human judgement, elevate candidate experiences, and deliver better hiring outcomes at scale.

This role reports to the Senior Director of Global Talent Acquisition and Strategy and serves as the primary Talent Acquisition leader for APAC.

Key Responsibilities

• Regional Talent Leadership (APAC)
  • Own and lead end-to-end Talent Acquisition strategy for the APAC region, aligned to business growth, workforce planning, and digital transformation goals
  • Act as the primary TA advisor to APAC business leaders, PX partners, and global stakeholders
  • Balance global standards with regional market nuance, cultural considerations, and local hiring dynamics
  • Lead, coach, and develop a high-performing APAC recruiting team
  • Build recruiter capability in AI-assisted recruiting practices, analytics, and consultative hiring support
  • Drive adoption of new technologies through strong change management and continuous learning
• Enabled Sourcing & Market Intelligence
  • Leverage AI Sourcing tools, LinkedIn Hiring Assistant, and regional platforms such as Naukri to build strong, diverse, and scalable talent pipelines
  • Apply LLMs and generative AI to enhance sourcing strategies, candidate engagement, screening insights, and competitive intelligence
  • Continuously analyze regional labor markets, skill availability, and hiring trends using AI-supported tools
  • Identify opportunities to reduce manual work and improve recruiter productivity through intelligent automation
• Data, Metrics & Insights
  • Define and manage recruiting KPIs for the region (including but not limited to time-to-fill, quality of hire, funnel conversion, candidate experience, offer acceptance)
  • Use data to surface insights, identify risks, and guide data-driven decision-making
  • Present clear, actionable insights to regional and global leadership
• Candidate & Stakeholder Experience
  • Ensure delivery of a consistent, inclusive, and high-quality candidate experience across the APAC region
  • Build strong partnerships with business leaders, HR, and global TA counterparts
  • Champion Milestone's people-first culture while scaling hiring through technology
• Contractor and Vendor Strategy
  • Own contractor and vendor hiring strategy across the region, ensuring alignment with workforce plans, compliance requirements, and cost controls
  • Manage and optimize relationships with external staffing vendors and MSP partners, driving performance, accountability, and consistent hiring outcomes

Desired Experience & Qualifications

• 12+ years of experience recruiting technical and operational talent across multiple APAC countries
• 6+ years of people management experience leading recruiting teams
• 6+ years of agency recruiting experience (required)
• 3+ years vendor management experience
• Proven experience scaling recruiting operations in regional or global environments
• Demonstrated success implementing or leveraging AI-enabled recruiting tools and sourcing platforms
• Strong expertise in recruiting metrics, analytics, and operating with data-driven discipline
• Proficiency with ATS and HCM platforms; Taleo, Bullhorn, or Workday strongly preferred
• Proficiency with LinkedIn Hiring Assistant, Naukri, and LLM tools
• High proficiency with MS Office (Excel, PowerPoint, Word, Teams, Outlook)

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.