Technical Project Manager

Job Title: Technical Project Manager

Location: Canoga Park, CA 91304
Job Type: Full-Time | Onsite

Job Summary

We are seeking an experienced Technical Project Manager or IT Project Manager to manage and support CRM systems, Microsoft 365 administration, software upgrades, and technology improvements. The ideal candidate will have strong technical expertise in Microsoft 365, CRM management, cloud identity administration, and AI integration, along with experience coordinating IT projects, supporting end users, and improving business systems.

Required Skills & Qualifications

• 5+ years of IT project management experience, including Microsoft 365 administration and AI integration.
• Strong experience in CRM system administration and support, including:
• CRM system management and maintenance
• Troubleshooting and issue resolution
• System customization and configuration
• Data integrity and data management
• Reporting and report generation
• Barcode scanning support
• Strong expertise in Microsoft 365 administration, including:
• Exchange Online
• Microsoft Teams
• Cloud identity management
• Hybrid identity synchronization
• Experience managing software upgrades, system patching, security maintenance, vulnerability assessments, and end-user technical support.
• Good knowledge of AI integration into the software development lifecycle and technology evaluation
• Strong skills in technical documentation, user training, hardware deployment, workstation setup, employee onboarding, and desktop/network troubleshooting.
• Bachelor’s degree in Information Technology, Computer Science, or a related field is required.