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Salesforce Technical Architect

San Jose, CA, US • Posted 30+ days ago • Updated 20 days ago

Contract Corp To Corp

Contract Independent

Contract W2

No Travel Required

Able to Sponsor

On-site

Depends on Experience

Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Job Details

Skills

Apex
Cloud Architecture
Cloud Computing
Customer Relationship Management (CRM)
Routing
SOAP
Sales
Oracle Application Express

Summary

Salesforce Technical Architect with contact center transformations

San Jose, CA

Key Responsibilities

Architecture & Solution Design

Lead end-to-end Salesforce architecture across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and Lightning Platform.
Architect scalable solutions for contact center transformationincluding CTI, omni-channel routing, IVR, voice, chat, and digital engagement.
Define integration patterns and govern data flows across enterprise systems (ERP, CRM, data platforms, legacy systems).
Oversee multi-cloud architecture, ensuring alignment with Salesforce Well-Architected Framework.

Required Qualifications

15+ years of Salesforce experience, including complex enterprise implementations.
Deep expertise across Service Cloud, Sales Cloud, Experience Cloud, Data Cloud, and the Lightning Platform.
Proven experience in contact center transformation and omni-channel service implementations.
Strong integration experience: REST, SOAP, Mulesoft, APIs, event-driven architecture, middleware.
Experience in large multi-org, multi-cloud environments with global stakeholders.
Background working with or delivering solutions for Travel & Hospitality customers (preferred).
Hands-on experience with LWC, Apex, Flows, Platform Events, and enterprise data modeling.
Salesforce Certified Application Architect & System Architect required

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX16eb70
Position Id: 8899708
Posted 30+ days ago

Company Info

About Gurus Infotech, Inc.

We are a global consulting, technology services, training and outsourcing company. By using leading technologies and providing a solution tailored to organization's needs, we can help companies and governments increase productivity, improve business outcomes and support greater business agility.

We collaborates with clients to help them become high-performance businesses.We focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process reengineering.

We address your business challenges and unlocks business value by applying proven process methodologies with integrated IT solutions and applies business excellence frameworks to enhance effectiveness and optimize business processes.

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