Salesforce Developer-100%Remote

Required Qualifications
 Experience Level: Entry Level (1-3 years of experience)
 Technical Proficiency: Novice-level skills in Apex, Lightning Web Components
(LWC), and JavaScript, with a strong background in software design principles.
 Government Standards: Familiarity with federal security standards, including
Section 508 compliance and sensitive data handling protocols (e.g., FTI).
 REQUIRED Clearance: Active Tier 2 GSA Clearance Required
 REQURED Certifications: Salesforce Platform Developer I
Key Responsibilities
 Declarative Development: Build and maintain automated workflows using
Salesforce Flow, Validation Rules, and Formula Fields to streamline contact
center processes.
 UI/UX Support: Assist in creating and updating user interfaces within Service
Cloud and Experience Cloud to ensure a seamless experience for both agents
and citizens.
 Code Maintenance: Write and debug basic Apex classes, triggers, and Lightning
Web Components (LWC) under the supervision of senior developers.
 CTI Support: Assist in the configuration of Service Cloud Voice settings and
basic Amazon Connect contact flow updates.
 Data Quality: Perform data loads and clean-up activities using Data Loader or
Data Import Wizard to ensure the integrity of contact center records.
 Testing & Documentation: Execute unit tests, participate in User Acceptance
Testing (UAT), and maintain technical documentation for new features.
 Rapid Prototyping: Lead zero-to-one engineering cycles, developing proofs-of-
concept (POCs) directly on IRS infrastructure to validate technical feasibility.
 Technical Troubleshooting: Conduct deep-dive debugging of multi-system
failures, addressing issues like agent hallucinations, grounding gaps, and
orchestration failures.

 

 

 

Gulshan Srivas

An -E Verified Company

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