Description
We are seeking an IT Technical Analyst for our client in Norwalk, IA. This contract-to-hire role will serve as the primary onsite IT presence, providing hands-on technical support across office and manufacturing environments. The position also supports additional Iowa locations and works closely with remote IT leadership. The ideal candidate is self-motivated, organized, and comfortable working independently in a fast-paced, high-demand manufacturing environment while managing day-to-day support, site visits, and communication across locations.
100% ONSITE IN NORWALK, IA
Key Responsibilities
Provide on-site and remote IT support for office and manufacturing users
Act as the primary IT contact for multiple Iowa locations, maintaining regular on-site presence
Manage and resolve service requests and incidents through the ticketing system
Support deployment, configuration, and maintenance of end-user devices
Troubleshoot hardware, software, and access issues with urgency and ownership
Collaborate with IT managers and distributed teams to ensure consistent support
Document issues, solutions, and follow established IT policies and procedures
Schedule & Travel
Monday-Friday, 8-hour workday with a 1-hour break (7:00-4:00 or 8:00-5:00)
Travel between Norwalk (hub), Lenox, and Britt, IA
Requirements
Technical Requirements
Experience supporting users in a manufacturing or production environment
Proficiency with O365, Active Directory, and SCCM
Strong organizational skills and ability to prioritize independently
Qualifications
2+ years of IT support or technical analyst experience
Technical degree, certifications, or equivalent hands-on experience preferred
Strong communication, customer service, and problem-solving skills
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 01500-0013365117
- Posted 4 hours ago
Never miss an opportunity! Create an alert based on the job you applied for.