Entry Level Super Rater

About the Role:

The Super Rater role for the GSQ Project is a high-performing content expert responsible for assessing content alignment with partner-generated guidelines. This role combines the focused discipline of a curator with the judgment and precision of an experienced content reviewer, ensuring timely, accurate, and context-aware outputs. Super Raters must be able to retain focus, prioritize effectively, and make rating decisions under timed task intervals. This means that all activity is done under a specific time frame and on a timer. Equally important is the Super Rater's role in refining processes and supporting peers, contributing to the overall success of the team.

About Revature:

Revature is one of the largest and fastest-growing employers of technology talent across the U.S., partnering with Fortune 500 companies, the biggest System Integrators, and Government Contractors to identify experienced professionals who can be effective leaders.

Education:

• Master’s degree - Preferred in English, Communications, Journalism, Linguistics, Psychology, or a related field.

Required Qualifications:

• Operating tasks within a specific timeframe and on a system-generated timer.
• Operating in high-volume environments, the ability to manage stress and maintain composure
• Ability to balance speed with quality in a fast-paced, deadline-driven environment
• Strong written communication, documentation, and critical analysis skills
• High degree of self-motivation, professionalism, and emotional resilience
• Comfort with ambiguity, complex instructions, and evolving workflows
• Ability to adapt to the swift changes to project policies
• Proficiency in using computer resources and a deep understanding of browser search strategies

Preferred Experience:

• Prior roles as a Curator, Rater, Annotator, Editor, or Quality Reviewer
• Preferred success in a high-volume, time-bound content or rating role
• Experience with AI/LLM evaluation, content moderation, or data labeling platforms
• Familiarity with QA and tracking tool.

Key Responsibilities:

Time-Sensitive Content Execution:

• Complete timed task assignments efficiently while meeting or exceeding quality benchmarks.
• Navigate complex instructions and evolving guidelines with accuracy under time constraints.
• Maintain consistent performance under pressure by employing strategies to manage stress and maintain focus.
• Demonstrate strong time management, focus, and the ability to work calmly under pressure.
• Balance speed with precision in a high-output, deadline-driven environment
• Content Review Services - Review services for text, video, audio, and image content in the English language. There may be a request for additional language reviews.
• Machine learning services - Review, label, transcribe data for evals, machine learning, language translations, and production-oriented pipelines as the case may be. These could include images, audio, text, videos, still frames, and imagery, etc.
• Document and revise partner-facing guideline sources.

Content Curation & Review:

• Serve as a reviewer, sometimes the final reviewer of curated data, applying expert-level attention to detail.

Quality Assurance & Communication:

• Document production and accuracy metrics, and other project trackers
• Report behavioral trends, edge cases, and content anomalies to Task Leads
• Contribute to guideline improvement through regular feedback and insights
• Identify inconsistencies, correct errors, ensure clarity, escalate ambiguities, and suggest improvements to guidelines, workflows, and accuracy across deliverables

Guideline Ownership & Protocol Adherence:

• Stay current with demos, instruction updates, and protocol changes
• Rigorously follow GSQ Protocol and style guides with minimal rework
• Leverage productivity tooling effectively and adapt to new systems and processes with ease

Physical Requirements for Job Description:

• Prolonged Sitting: Ability to remain seated at a workstation for extended periods (typically up to 7-8 hours per day with normal breaks).
• Manual Dexterity / Typing: Frequent use of hands and fingers to type, input data, navigate computer systems, and handle documents.
• Computer and Monitor Use: Continuous use of the computer, keyboard, and mouse to perform work duties.
• Visual Acuity: Ability to view computer screens, read digital and paper documents, and enter information accurately.
• Communication: Ability to interact with colleagues and supervisors via email, instant messaging, and virtual/video meetings.
• Mobility Within Office: Occasional movement within the office to attend meetings, or collaborate with coworkers.
• Standard Office Environment: Work performed in a typical office setting with moderate noise levels; job requires concentration and attention to detail.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Equal Opportunity Employer:

Revature (“Company”) is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity, national origin, disability, age, genetic information, marital status, veteran status, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, benefits, compensation, and training. If you require accommodation to work, based on any of these protected factors, please notify the Human Resources Department, and the Company will evaluate the request and provide accommodation in accordance with applicable law.

We seek to comply with all applicable federal, state, and local laws related to discrimination and will not tolerate interference with the ability of any of the Company's employees to perform their job duties. Our policy reflects and affirms the Company's commitment to the principles of fair employment and the elimination of all discriminatory practices.