SAP PP/QM

Role: SAP PP/QM - W2
Location: Raritan, NJ (Onsite)

Duration: Long Term Contract
 

Objective: Lead the IT Application team that provides Tier‑2/3 SAP functional support for MAKE business processes (PP/QM/Sub-contracting/PM), own production incident and change resolution, ensure knowledge transfer, and drive continuous improvement. The role requires strong functional configuration skills, hands‑on process knowledge, and cross‑module integration experience in ECC and/or S/4HANA.

Responsibilities

· Lead the IT Application team providing S/4 HANA functional support for Business teams on production issues within the MAKE business function (Plant Maintenance, Quality Management, and Production Planning and Execution). Work closely with business stakeholders and operations.

· Provide functional expertise in troubleshooting Support Incidents and Service Requests; ensure resolutions meet defined SLAs. Coordinate and collaborate with business, product, development, integration, and Basis teams to resolve issues.

· Monitor application and integration errors; maintain strong understanding of SAP S/4HANA messaging and AIF monitoring frameworks to proactively detect, triage, and route issues.

· Review built solutions and incoming enhancements before production deployment; ensure support teams receive continuous knowledge transfer and up-to-date runbooks.

· Mentor and coach junior consultants; organize formal knowledge-transfer sessions and maintain the knowledge base / runbooks.

· Drive root-cause analysis (RCA) and permanent fixes for recurring issues; track and report on problem-management actions and improvements.

· Maintain close oversight of change/transport processes and ensure appropriate rollback/mitigation plans for production risks.

· Participate in workshops, prepare and review functional specifications, and guide technical teams on functional design and conversion of requirements into solutions.

· Lead or support system testing, user acceptance testing (UAT), cutover, go‑live and hypercare activities.

Requirements - Must-have

· 12 years of SAP experience with 3+ full‑cycle implementations in PP, QM and PM and proven hands‑on support experience. Strong experience in any two of the above three functional areas is required.

· Deep understanding of production order lifecycle: order types, number ranges, release/confirmation profiles, settlement rules, master data (material master (MRP/Work Scheduling), BOMs, routings, production versions), MRP types, lot sizing, planning strategies, MRP Live.

· Experience of Integration with MM/QM/FI‑CO/EWM/MES: procurement, inspection lots/usage decisions, settlement postings and common interfaces.

· Troubleshoot production issues, analyze MD04/MRP logs, and drive corrective actions.

· Experience with application support activities: incident triage, root-cause analysis, problem management, and SLA-driven delivery.

· Practical understanding of integration points with MM, SD and FICO and experience working with API Interfaces with other eco systems (internal and external applications).

· Client-facing experience with strong communication and leadership skills; ability to coordinate across business and technical stakeholders.

Nice-to-have

· Exposure/Experience with Fiori Applications, Clean Core Implementation approach

· Exposure to SAP Solution Manager / ChaRM or other ALM tools and ITIL practices.

· Familiarity with other cross-functional areas within SAP and ability to work with development teams.

· Experience with S/4HANA conversions/migrations and embedded analytics (CDS views, S/4 reporting).

· Understanding of ABAP debugging and ability to read logs/traces.

· Understanding of automated testing of any Jira X-Ray, Work soft, HP ALM tools and test-case management.