Business Process Reengineering

job summary:

This role will serve as a strategic liaison between OES, regional field services consultants and managers, internal MDE cross-office teams (including the Office of Systems, Evaluation, and Technology - OSET), the Department of Technology, Management, and Budget (DTMB), and vendor partners. The ideal candidate will have a strong background in business process analysis, requirements gathering, and the software development lifecycle (SDLC), with proven leadership experience in cross-functional environments.

location: Lansing, Michigan

job type: Contract

salary: $66.66 - 76.66 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

Process Analysis & Improvement

Review and document current grant-related business processes and workflows.

Identify opportunities for process optimization and recommend improvements.

Analyze federal policy changes and advise OES on necessary application updates.

Stakeholder Engagement & Communication

Facilitate meetings with business stakeholders, technical teams, and external consultants.

Act as the primary point of contact for field consultants regarding application issues.

Communicate issue status, resolutions, and updates to relevant stakeholders.

Operational & Technical Liaison

Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.

Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.

Translate business needs into clear, actionable technical requirements.

Leadership & Team Coordination

Lead and mentor a team of business analysts.

Delegate tasks effectively and ensure alignment with project goals.

Facilitate and lead requirement-gathering sessions with both business and technical teams.

Documentation & Knowledge Management

Maintain comprehensive documentation on the project SharePoint site.

Ensure all process changes and decisions are well-documented and accessible.

qualifications:

- 2 + years of proven experience as a business process reengineer.

- 2 + years of experience working with grant management systems or government-funded programs.

- Strong understanding of the software development lifecycle (SDLC).

- Excellent communication, facilitation, and interpersonal skills.

- Leadership capabilities in cross-functional team environments.

- Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.