Business Analyst

Description

We are looking for an experienced Business Analyst. This role offers the opportunity to work with a global team and contribute to impactful projects.

Responsibilities:

Analyze user requirements, workflows, and procedures to identify opportunities for automation or system improvement.

Collaborate with stakeholders to assess system capabilities and recommend updates or enhancements.

Oversee the testing, maintenance, and implementation of computer programs and systems.

Provide training and guidance to staff and users to ensure effective utilization of systems and tools.

Conduct interviews, surveys, or job observations to understand how data is processed and identify areas for optimization.

Lead efforts to expand or modify systems to meet evolving business needs and improve workflows.

Offer expert advice to clients on information processing and computation requirements.

Deliver constructive feedback and mentorship to team members to support their growth and development.

Facilitate communication within teams, ensuring alignment on project goals and deliverables.

Ensure adherence to Agile Scrum methodologies in project execution.

Requirements

Strong verbal and written communication skills with attention to detail.
Proven ability to work independently and manage time effectively.
Expertise in leadership and team mentoring, with a track record of constructive feedback.
Proficiency in Agile Scrum methodologies and gap analysis.
Solid understanding of business analysis techniques and customer service practices.
Familiarity with document review processes and call center operations.
Bachelor's degree in computer science, engineering, or a related technical field.
Minimum of 10 years of experience in a business analysis or related role.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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