Pega CDH Campaign Analyst/Remote

Remote • Posted 3 hours ago • Updated 3 hours ago
Contract Corp To Corp
Contract Independent
Contract W2
1 Year
No Travel Required
Remote
Depends on Experience
Fitment

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Job Details

Skills

  • Pega CDH Campaign Analyst

Summary

Job Description- Pega CDH Campaign Analyst 

Location-Remote

Job Summary

We are seeking a skilled Pega CDH Campaign Analyst to support customer engagement and decisioning initiatives using Pega Customer Decision Hub (CDH). The ideal candidate will work with business and marketing teams to design, execute, and optimize customer campaigns and next-best-action strategies.

Key Responsibilities

  • Design, configure, and manage campaigns using Pega CDH.
  • Support Next-Best-Action (NBA) strategies for customer engagement.
  • Analyze campaign performance and provide actionable insights.
  • Collaborate with business, marketing, and technical teams to gather requirements.
  • Configure customer segments, decision strategies, and engagement policies.
  • Monitor campaign execution and troubleshoot issues.
  • Ensure data accuracy and campaign effectiveness across channels.
  • Prepare reports and dashboards for campaign performance tracking.
  • Support testing, UAT, and deployment activities.
  • Maintain documentation for campaign processes and configurations.

Required Skills

  • Hands-on experience with Pega Customer Decision Hub (CDH).
  • Strong understanding of campaign management and customer engagement strategies.
  • Knowledge of decisioning, arbitration, and adaptive models in Pega CDH.
  • Experience with customer segmentation and analytics.
  • Good understanding of SQL and data analysis concepts.
  • Strong communication and stakeholder management skills.
  • Ability to work in Agile environments.

Preferred Qualifications

  • Pega CDH certification is preferred.
  • Experience working on customer engagement or marketing automation projects.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10513292
  • Position Id: 72624-12895-
  • Posted 3 hours ago
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