We are Generac, a leading energy technology company committed to powering a smarter world.Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
The Engineering Technician II is responsible for investigating and testing warranty returns, and documenting the performance of electrical, mechanical, and environmental tests of current product designs under general supervision. Facilitates continuous improvement activities to reduce the potential for product defects. Partners with Engineering and is involved with problem identification, containment activities, action plan creation and execution. Ensures that the test requirements for product testing and processes are defined and met
Essential Duties and Responsibilities:- Review Warranty Claims and identify trending product issues.
- Process RMA. Work with Warranty Team to process RMA's.
- Test and diagnose electrical and mechanical parts and Generators returned from the field.
- Setup test equipment and products in proper sequence per testing procedures.
- Perform tests on existing products for stated criteria involving mechanical, electrical, environmental, and electromechanical functions through ISO 17025 and Laboratory Scope of Operations.
- Use various mechanical, electrical, and electronic measurement devices.
- Accurately interpret and document scientific notation, temperature, pressure, and other measurements.
- Validate laboratory testing methods and demonstrate testing competence per ISO 17025 and the Laboratory Scope of Operations.
- Maintain test-related documentation in database environment.
- Analyze test data and prepare formal and informal test reports.
- Document all findings and report out on the data.
- Assist with the Generac Engineering Laboratory Audit and organization 5S programs.
- Update and develop policies and procedures supporting the continuous improvement of the Engineering Labs
- Implements resolutions from basic to moderately complex problems.
- Exercises judgement within procedures and practices in selecting methods and techniques for arriving at solutions.
- Assist with NPI/ECN changes and other duties as assigned by Quality Supervisor or Manager
- Suggest and implement improvements of existing equipment, designs, and/or processes to improve safety, quality, delivery, and productivity.
- Resolve problems with assistance from peers or supervisors depending on the level and complexity.
- Actively participate with fellow Lab team members in daily maintenance of Lab environment and preventive maintenance of Lab equipment.
- Conduct process and product audits to ensure team members are following standardized operating procedures and adhering to all quality standards.
- Actively participate with fellow Lab team members in daily maintenance of Lab environment and preventive maintenance of Lab equipment.
- Collaborate with Engineers for planning of testing requirements.
- Recommend laboratory test equipment and facility requirements
- Mentor and train developing technicians.
Minimum Qualifications:- High School Diploma
- 2 Years of relevant work experience
Great Reasons to work for Generac: - Competitive Benefits: Health, Dental, Vision, 401k and many more
- State-of-the-art facility with an onsite gym, walking trails, caf, free parking and many employee activities
- Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers
- Eligible for summer hours! (Memorial Day - Labor Day)
- Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits many employees volunteer their time with the customer support team or on the production line while others go right into storm-affected areas to repair generators
- We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.
- Every day is Jeans Day! Dress for your day.
- Product loan and discount programs
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."
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