At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.
Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
We get you further, faster. Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow.
On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust.
What You'll Do: - Execute IT audit engagements, including audit planning, risk assessment, testing, documentation, and reporting.
- Evaluate the design and operating effectiveness of IT general controls and application controls.
- Identify technology risks, control gaps, and opportunities for improvement, and develop clear, actionable recommendations.
- Partner with business, technology, and audit stakeholders to communicate audit results and remediation expectations.
- Monitor remediation efforts and validate corrective actions.
- Contribute to the continuous improvement of audit methodologies, tools, and practices.
- Stay current on regulatory guidance, industry standards, and emerging technology and cyber risks.
What Do You Need? - Bachelor's degree in Information Systems, Computer Science, Accounting, or a related field (or equivalent experience).
- 6-8 years of progressive experience in IT audit, IT risk management, internal audit, or technology controls, preferably within financial services or a regulated environment.
- Prior experience managing audit engagements end-to-end.
- Strong understanding of IT control frameworks (e.g., COBIT, NIST, ISO) and regulatory expectations.
- Excellent analytical, critical-thinking, and problem-solving skills.
- Strong written and verbal communication skills, with the ability to explain complex technical issues to non-technical audiences.
- Ability to manage multiple priorities and meet deadlines in a dynamic environment.
Preferred Certifications (or in progress): - CISA, CISSP, CIA, CRISC, or similar professional certification.
Technology Skills: - Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Ability to quickly learn and effectively use Customers Bank systems and audit-related applications.
- Experience with audit tools, data analytics platforms, or GRC systems is a plus.
- Working knowledge of Cybersecurity concepts and associated frameworks, Networking Technology, Operating System concepts and controls, Information Security concepts and practices, System Development Life Cycle controls, Database concepts and controls, Risk Assessment tools and techniques, Cloud computing concepts and controls and Artificial Intelligence concepts and controls.
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
Diversity Statement:
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.
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