Apply Now

Ingeniero Soporte IT - 3T

• Posted 10 hours ago • Updated 10 hours ago

Full Time

Medline Industries, LP

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

SUS
Laptop
Microsoft SCCM
Network
LOS
Computer Hardware
Microsoft Excel
Microsoft PowerPoint
Microsoft Operating Systems
Microsoft Windows 7
Microsoft Windows
SAP
IBM iSeries
Microsoft Office
LAN
DHCP
TCP/IP

Summary

Job Summary

Job Description

Objetivo General:

Brindar soporte de primer y segundo nivel (hardware/software) a usuarios finales en Medline y asistiendo de manera remota o via telefonica.

Responsabilidades:

Registro diario de los diferentes incidentes relacionados a tecnologas de la informacin (hardware/software) en sistema HEAT asi como su resolucin.
Soporte a usuario final (troubleshooting hardware/software). Brinda soporte a los diferentes dispositivos de tecnologias usados por la compania en sus diferentes procesos, Tabletas, dispositivos moviles, laptops, PC's, impresoas, handhelds, etc. Asi como a distintas aplicaciones basadas en Windows.
Diagnstico y resolucin de incidentes relacionados con tecnologas de Informacion de usuario final.
Crear imgenes en equipos (PC's y laptops) autorizados por la empresa usando SCCM.
Asistir en el inventario de equipo de TI, asi como identificacin de activos, nmeros de parte, configuracin de informacin, etc.
Asistencia en escalacion de incidentes de tercer nivel o que requieren de participacin de de otras reas de TI en sitio o en oficinas corporativas (Server Team, Network Team, etc.)
Participar en proyectos de hardware/software, implementaciones y/o actualizaciones.
Solicitud de compra de tecnologa (hardware/software) para los distintos usuarios de Medline.
Instalacin de equipo (hardware y dispositivos de red) bajo demanda.
Mantener y vigilar el cableado estructurado de red.

Perfil Profesional

Experiencia / Conocimientos Tecnicos

Al menos 2 aos brindando soporte a usuario final.
Uso de aplicaciones basadas en Windows.
Microsoft Office (Excel, Word, Power Point).
Dispositivos de red.
Troubleshooting bsico a Windows 7 y Windows 10.
Soporte a software basado en Windows como SAP, AS400, Office suite versiones 2010 y 2016.
Conocimiento de redes (LAN, DHCP, TCP/IP)
Ingles 60% mnimo.

Competencias/Softskils:

Alto sentido de urgencia y responsabilidad.
Capaz de dar seguimiento a proyectos de implementacin de IT.
Enfocado a objetivos.
Proactivo.
Facilidad de palabra y comunicacin efectiva.
Disponibilidad de horario, flexibilidad para rotar entre turnos.

Formacion Academica:

Ingeniera en Sistemas, Licenciatura en informtica o carrera

Click here to learn more about a career in IT at Medline!

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10116711
Position Id: R2617282
Posted 10 hours ago

Company Info

About Medline Industries, LP

Information Technology at Medline

Medline Industries, LP is the leading nationwide supplier of medical, surgical, and pharmaceutical products to hospitals, nursing homes, HME providers, surgery centers, physician offices and homes care/hospice settings.

Information Technology (IT) at Medline encompasses all our technology focused roles within a 650+ employee division. IT is a driving force behind Medline’s applications, security, systems support and more. Our employees take a customer-focused approach to understand the business’ requirements and translate that into a tech-based solution.

Medline's Information Technology department works to provide the company and its employees with the best technology infrastructure, support, development, procurement, services, and technology innovation management. Primary focus areas include multi-tier help desk support, data protection and security, project management and development, eCommerce development, software and hardware procurement and maintenance, and network infrastructure management.

Areas of Focus:

• Cybersecurity: Security Analyst, Cloud Security Engineer

• Infrastructure: Database Administrator, Linux/System Administrator, Cloud Engineer

• Applications (SAP, Manufacturing, WMS): Systems Analysts (SAP), Developers (.NET, Java)

• E-Commerce: Developers (UI/Java), QA/Software Testing, DevOps, Business Systems Analysts

• Automation/Business Intelligence: Automation Engineers, Data Scientists, Data Engineer, BI Developers, BI Systems Administrators

• Architecture, PMO, Information Governance: Architects (Applications, Solutions, Enterprise), Project Managers

Go to company profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Ingeniero Soporte IT - 2T

Nuevo Laredo, Tamaulipas

•

Today

Job Summary Job Description Objetivo General: Brindar soporte de primer y segundo nivel (hardware/software) a usuarios finales en Medline y asistiendo de manera remota o via telefonica. Responsabilidades: Registro diario de los diferentes incidentes relacionados a tecnologas de la informacin (hardware/software) en sistema HEAT asi como su resolucin.Soporte a usuario final (troubleshooting hardware/software). Brinda soporte a los diferentes dispositivos de tecnologias usados por la compania

Full-time

Search all similar jobs