Utility Data Business Analyst – Customer/CIS Transformation

Utility Data Business Analyst – Customer/CIS Transformation
Columbus, OH – Hybrid / Travel up to 50%
Contract

Seeking an experienced Utility Data Business Analyst / Data Consultant with hands-on experience supporting Electric or Gas Utility Customer Transformation / CIS programs.

The ideal candidate will have experience with utility customer data, Customer Care/Customer Operations, data conversion, data validation, reconciliation, reporting, SIT/UAT, and cutover activities.

Required Skills

• Public Utility / Electric Utility / Gas Utility experience
• Utility Customer Care / Customer Operations
• Customer Information System (CIS) transformation
• Data conversion / data migration
• Data validation and reconciliation
• Reporting, dashboards, KPI requirements
• SIT / UAT / testing
• Mock conversion / cutover / go-live
• Excel / PivotTables / data analysis
• Business requirements gathering
• Cross-functional stakeholder coordination

Strongly Preferred

• Experience with multiple utility companies/projects
• Customer-to-Cash / Meter-to-Cash
• Utility customer data
• Report rationalization
• Data governance / analytics
• Large-scale CIS or Customer Transformation programs

Location: Columbus, OH – Hybrid
Travel: Up to 50%