Job Title: IT Asset Manager – Subject Matter Expert
Location: Washington DC
Duration: 6 + Months contract to fulltime hire
Key Responsibilities
• Manage and maintain comprehensive IT asset inventories across all customer locations.
• Add, assign, update, and track assets across DOJEMP systems including AssetTrack, ServiceNow HAM, APM, and Sunflower databases.
• Create and manage Excel trackers, Adobe documentation, and supporting files for new assets, asset audits, asset transfers, and retirements.
• Upload and organize documentation in ServiceNow, APM, and/or Sunflower databases according to customer procedures.
• Maintain asset accuracy through continuous data validation, reconciliation, and lifecycle updates.
• Perform and support scheduled and adhoc asset audits, physical inventories, and reconciliation activities.
• Coordinate with Federal Leads in the management of inventory levels of spare assets across the warehouse, image lab, and stockrooms.
• Serve as the subject matter expert on asset management standards, policies, and best practices.
• Ensure all asset management processes align with customer governance requirements.
• Recommend improvements to inventory workflows, tracking standards, and documentation processes.
• Collaborate with procurement, logistics, engineering, and endpoint teams on asset lifecycle planning.
• Support leadership reporting with metrics, dashboards, and trend analysis for asset health and compliance.
• Be able to support on-site physical work including lifting, unpacking, tagging, transferring, and retiring hardware as needed.
Required Qualifications
• BS degree or equivalent with 12+ years of relevant experience
• Extensive professional experience in IT Asset Management, Configuration Management, or IT operations.
• Handson experience with asset tracking systems such as ServiceNow, AssetTrack, APM, Sunflower, or similar enterprise platforms.
• Strong proficiency in Excel, Adobe PDF documentation, and inventory management workflows.
• Strong organizational discipline, accuracy, and attention to detail in data handling.
• Excellent communication skills and the ability to work effectively with technical and operational teams.
• Ability to perform physical inventory duties, lift and move IT equipment, and travel between multiple local buildings.
• Experience supporting federal agencies or working within regulated government environments.
• Ability to obtain and maintain a Public Trust clearance
Preferred Qualifications
• Experience with Department of Justice components
• Active Public Trust clearance
• ITIL Foundation or ITAM-specific certifications (e.g., CHAMP, CITAM).
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