Technology Program Manager III (Salesforce)

Location- Remote

Position Summary

The Technology Program Manager III (Salesforce) is responsible for leading and managing complex Salesforce technology programs and initiatives that support business objectives. This role coordinates cross-functional teams, oversees project delivery, manages risks and dependencies, and ensures successful implementation of Salesforce solutions across the organization.

Key Responsibilities

• Lead the planning, execution, and delivery of Salesforce-related programs and projects.
• Collaborate with business stakeholders, product owners, architects, developers, and vendors to define program objectives and requirements.
• Develop and manage program plans, schedules, budgets, and resource allocations.
• Track project milestones, risks, issues, and dependencies, and implement mitigation strategies.
• Ensure alignment of Salesforce initiatives with business goals and technology roadmaps.
• Facilitate governance processes, status reporting, and executive communications.
• Coordinate multiple workstreams, releases, and change management activities.
• Monitor program performance using key metrics and drive continuous improvement.
• Support Salesforce platform enhancements, integrations, and adoption initiatives.
• Ensure compliance with organizational standards, security requirements, and best practices.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent experience.
• Strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and platform integrations.
• Experience with Agile, Scrum, Waterfall, or hybrid project delivery methodologies.
• Proven ability to manage multiple concurrent initiatives and stakeholders.
• Strong risk management, budgeting, and resource planning skills.

Preferred Qualifications

• Salesforce certifications such as Administrator, Business Analyst, Platform App Builder, or Consultant certifications.
• Project management certifications such as PMP, PgMP, Scrum Master, or Agile certifications.
• Experience with enterprise system integrations, CRM transformations, or digital modernization initiatives.
• Experience working in large-scale, cross-functional organizations.