MSP Help Desk Engineer/Camden NJ onsite

Camden, NJ, US • Posted 7 hours ago • Updated 7 hours ago

Full Time

On-site

$55000 - $65000/yr

Fitment

Dice Job Match Score™

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Job Details

Skills

Managed Services
Recruiting
Customer Facing
Help Desk
Technical Support
Microsoft Operating Systems
Microsoft Windows Server
Microsoft Exchange
Microsoft SharePoint
Dragon NaturallySpeaking
DNS
DHCP
TCP/IP
Customer Service
MSP
Active Directory
Identity Management
Remote Monitoring
RMM
Microsoft Azure
Cloud Computing
CompTIA
Network+
Microsoft
Microsoft Windows
Microsoft Office
Computer Networking
Server Administration
Management
Collaboration
Insurance
SAP BASIS

Summary

A fast-growing managed services provider (MSP) based in Camden, NJ is hiring a full-time Help Desk Technician to support a diverse client base across multiple industries. This company delivers end-to-end IT solutions, working heavily with Windows environments, Microsoft 365, networking, and cloud platforms like Azure. This is a full-time opportunity ideal for someone looking to build a strong technical foundation in a client-facing, fast-paced MSP environment.

Required Skills & Experience
1-3 years of experience in a Help Desk or IT support role
Strong knowledge of Windows 10/11 and basic Windows Server concepts
Experience with Microsoft 365 (Exchange, Teams, SharePoint)
Basic understanding of networking (DNS, DHCP, TCP/IP)
Excellent troubleshooting and customer service skills
Ability to manage multiple tickets and prioritize effectively

Desired Skills & Experience
Previous experience working in an MSP environment
Exposure to Active Directory and user management
Familiarity with remote monitoring and management (RMM) tools
Basic knowledge of Azure or other cloud platforms
IT certifications such as CompTIA A+, Network+, or Microsoft fundamentals

What You Will Be Doing

Tech Breakdown
70% Windows Desktop / Microsoft 365
30% Networking & Basic Server Support

Daily Responsibilities
80% Hands On
5% Management Duties
15% Team Collaboration

The Offer
Bonus eligible

You will receive the following benefits:
Medical, Dental, and Vision Insurance
Vacation Time
Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 869702
Posted 7 hours ago

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