A technology startup in the Grapevine, TX area is building a next-generation platform that blends software, hardware, and AI-driven capabilities to support real-world monitoring and operational intelligence.
They are currently seeking an IT Support & Security Engineer (Automation & AI) to join their team. This position will be heavily hands-on, responsible for owning internal IT support while also playing a key role in cybersecurity operations, compliance efforts, and automation initiatives. The ideal candidate has a strong foundation in IT support but has grown into security-focused work - someone who understands endpoints, access, and systems, but also thinks proactively about risk, monitoring, and continuous improvement.
This role does require onsite work in Grapevine on a hybrid basis.
Required Skills & Experience
- 3-6 years of experience in IT support, systems administration, or cybersecurity
- Hands-on experience supporting internal users, endpoints, and IT systems in a technology-driven environment
- Strong exposure to cybersecurity fundamentals, including endpoint security, access controls, vulnerability management, and system hardening
- Experience working within or supporting security frameworks such as NIST or similar compliance environments
- Experience with logging, monitoring, and troubleshooting production systems or security events
- Ability to analyze issues, identify root causes, and proactively prevent recurrence
- Experience working with ticketing systems such as Zendesk, ServiceNow, or similar
- Strong communication skills with ability to translate technical issues to non-technical users
Desired Skills & Experience
- Experience supporting or contributing to CMMC, NIST 800-171, or similar compliance initiatives
- Experience with SIEM tools or security monitoring platforms
- Scripting or automation experience using Python, Bash, or similar
- Experience working with APIs or system integrations
- Familiarity with SQL or data querying
- Exposure to AI tools and interest in leveraging them for workflow or operational improvements
- Experience working in startup or small team environments
- Security certifications such as CompTIA Security+
What You Will Be Doing
Tech Breakdown
- 40% IT Support / Systems
- 40% Security & Compliance
- 20% Automation / AI
Daily Responsibilities
Never miss an opportunity! Create an alert based on the job you applied for.
