About Saarthee
At Saarthee, we are redefining the intersection of AI, analytics, and customer experience. As a global analytics and AI consulting firm, we empower organizations to turn human conversations into measurable business impact. Our Voice Analytics Practice brings together the power of leading platforms such as CallMiner, Nexidia, Verint, and NICE to help clients unlock actionable insights from millions of customer interactions.
We’re seeking an ambitious and dynamic Voice Analytics Sales Specialist to expand our footprint across the US, UK, and India markets. This role blends strategic consultative selling, business development, and AI-powered solution evangelism — ideal for professionals who can drive both revenue and thought leadership in the rapidly growing Voice Analytics domain.
Key Responsibilities
1. Sales Strategy & Business Development
- Identify, qualify, and pursue new business opportunities for Voice Analytics and CX transformation solutions.
- Drive revenue growth through consultative sales across industries such as Telecom, BFSI, Retail, and Healthcare.
- Develop and execute go-to-market strategies for CallMiner, Nexidia, and other voice intelligence platforms.
2. Consultative Solution Selling
- Engage with client CX and operations leaders to understand call center pain points, analytics maturity, and transformation objectives.
- Recommend and position Saarthee’s Voice Analytics solutions — covering platform deployment, automation, AI-driven insights, and operational impact.
- Deliver impactful presentations and demonstrations that articulate ROI, efficiency gains, and customer experience improvements.
3. Client Relationship Management
- Build and nurture strategic client relationships to ensure ongoing engagement and account expansion.
- Act as a trusted advisor by translating business objectives into scalable, measurable AI and analytics solutions.
- Partner with client delivery and analytics teams to ensure smooth onboarding and measurable outcomes.
4. Cross-Functional Collaboration
- Collaborate closely with pre-sales, solution engineering, delivery, and marketing teams to align messaging, proposals, and client engagement.
- Lead the creation of client proposals, RFP responses, and ROI business cases.
5. Market Intelligence & Thought Leadership
- Stay ahead of industry trends in speech analytics, generative AI, and CX automation.
- Represent Saarthee at key industry events, forums, and client meetings as a subject matter expert in Voice Analytics transformation.
Qualifications & Skills
- 6–10 years of experience in enterprise sales or business development, preferably in analytics, AI, or CX transformation solutions.
- Proven track record in selling or partnering with Voice Analytics platforms (e.g., CallMiner, Nexidia, Verint, NICE, Genesys, or similar).
- Strong understanding of contact center operations, CX metrics (CSAT, NPS, AHT, churn, sales effectiveness), and their linkage to business value.
- Demonstrated ability to meet or exceed sales targets in a fast-paced, consultative B2B environment.
- Excellent communication, negotiation, and presentation skills.
- Experience engaging with C-level executives and influencing enterprise technology decisions.
- Familiarity with AI/ML concepts, NLP, or analytics-led transformation is a plus.
- Experience across global markets (US, UK, and India) preferred.
What We Offer
- Competitive compensation and performance-linked incentives.
- Global exposure to enterprise clients and cutting-edge AI transformation projects.
- Additional rewards for pilot-to-renewal conversions and account expansions.
- Opportunity to build and scale Saarthee’s Voice Analytics business practice.
- A culture that values innovation, mentorship, and continuous learning — where strategic thinking meets execution excellence.
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