Business Program Manager

This is a mid-to-senior, business-side Program Manager role focused on driving execution and adoption for the FSMA 204 / Traceability rollout.

This role will lead and guide cross-functional teams and apply project management principles and frameworks to drive deliverables, track progress, and provide insights.

This role will partner closely with an existing IT Program Manager supporting Traceability.

The business organization is expected to lean in to ensure alignment on processes, approach, key players, governance, guidelines, and business ownership.

This role will work with the program Steering Committee to facilitate decision-making and drive alignment across business units; final decisions will be made by the business stakeholders and designated business owners.

5 years of experience in program management

Exceptional troubleshooting and problem-solving skills

Strong leadership and communication abilities, both written and oral

Capacity to present information clearly and concisely to diverse audiences

Proven ability to build and maintain relationships with stakeholders at all levels

Effective problem-solving and decision-making capabilities

Proficiency in stakeholder management and conflict resolution

Demonstrated skills in risk management

Business acumen with a deep understanding of business principles and practices

Strong organizational and time management skills

Ability to work independently as well as collaboratively within a team

Adaptable to change and quick to learn new concepts and technologies

Experience with the federal government regulation Food Safety Modernization Act Understanding of retail supply chain, supplier engagement, food chain. Traceability not required but would be good to have.

Lead the operational track of the FSMA 204 program from planning through implementation

Coordinate across Distribution, Store Operations, Fulfillment, Merchandising, and Supplier Relations

Manage site rollout waves, training schedules, readiness checklists, and playbook distribution

Develop and manage program plans with cross functional leaders in partnership with the KTD program management lead

Serve as the business-side Program Manager to support business alignment on process and approach, in partnership with the IT Program Manager supporting Traceability

Identify key stakeholders and business owners, and support the establishment of business governance and guidelines needed for consistent execution across impacted business units

Manage stakeholders and communications

Define program goals, objectives, scope, and deliverables in collaboration with stakeholders

Create detailed program plan templates, including budgets, resource allocation, and risk assessment

Monitor and update program plans to adapt to changing circumstances and ensure alignment with organizational objectives

Identify and engage with stakeholders at all levels, understanding their needs, expectations, and concerns

Develop and implement effective communication plans to keep stakeholders informed and engaged throughout the program

Facilitate Steering Committee alignment by surfacing decisions, recommendations, risks, and tradeoffs; ensure decision paths and business approvals are documented and tracked

Manage stakeholder expectations, resolving conflicts, and ensuring alignment with program goals

Track program progress against established milestones, schedules, and budgets

Identify and address issues and obstacles that may hinder program success, implementing timely solutions

Prepare and deliver clear and concise progress reports to stakeholders, highlighting achievements and challenges

Develop and maintain comprehensive program documentation, including the program plan, schedule, budget, and risk register

Ensure that documentation is up-to-date, accurate, and easily accessible to all stakeholders

Facilitate knowledge sharing and transparency through well-maintained documentation

Report on program progress and performance to stakeholders

Prepare and deliver regular status reports to stakeholders, providing insights into program progress and achievements

Communicate effectively, tailoring messages to different audiences to ensure understanding and alignment