5 years of experience in program management
Exceptional troubleshooting and problem-solving skills
Strong leadership and communication abilities, both written and oral
Capacity to present information clearly and concisely to diverse audiences
Proven ability to build and maintain relationships with stakeholders at all levels
Effective problem-solving and decision-making capabilities
Proficiency in stakeholder management and conflict resolution
Demonstrated skills in risk management
Business acumen with a deep understanding of business principles and practices
Strong organizational and time management skills
Ability to work independently as well as collaboratively within a team
Adaptable to change and quick to learn new concepts and technologies
Lead the operational track of the FSMA 204 program from planning through implementation
Coordinate across Distribution, Store Operations, Fulfillment, Merchandising, and Supplier Relations
Manage site rollout waves, training schedules, readiness checklists, and playbook distribution
Develop and manage program plans with cross functional leaders in partnership with the KTD program management lead
Serve as the business-side Program Manager to support business alignment on process and approach, in partnership with the IT Program Manager supporting Traceability
Identify key stakeholders and business owners, and support the establishment of business governance and guidelines needed for consistent execution across impacted business units
Manage stakeholders and communications
Define program goals, objectives, scope, and deliverables in collaboration with stakeholders
Create detailed program plan templates, including budgets, resource allocation, and risk assessment
Monitor and update program plans to adapt to changing circumstances and ensure alignment with organizational objectives
Identify and engage with stakeholders at all levels, understanding their needs, expectations, and concerns
Develop and implement effective communication plans to keep stakeholders informed and engaged throughout the program
Facilitate Steering Committee alignment by surfacing decisions, recommendations, risks, and tradeoffs; ensure decision paths and business approvals are documented and tracked
Manage stakeholder expectations, resolving conflicts, and ensuring alignment with program goals
Track program progress against established milestones, schedules, and budgets
Identify and address issues and obstacles that may hinder program success, implementing timely solutions
Prepare and deliver clear and concise progress reports to stakeholders, highlighting achievements and challenges
Develop and maintain comprehensive program documentation, including the program plan, schedule, budget, and risk register
Ensure that documentation is up-to-date, accurate, and easily accessible to all stakeholders
Facilitate knowledge sharing and transparency through well-maintained documentation
Report on program progress and performance to stakeholders
Prepare and deliver regular status reports to stakeholders, providing insights into program progress and achievements
Communicate effectively, tailoring messages to different audiences to ensure understanding and alignment
Highlight how program activities contribute to broader organizational goals
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