QA OMS with IBM Sterling Experience : Remote

Remote • Posted 7 hours ago • Updated 7 hours ago

Contract Independent

Contract W2

Contract Corp To Corp

No Travel Required

Remote

Depends on Experience

Fitment

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Job Details

Skills

Agile
IBM
Ecommerce
Distribution
JIRA
Knowledge Base
Energy
Electronic Commerce
Quality Assurance
Scrum
Sales
Retail
Test Cases
Test Management
Testing
Training
UI
Automated Testing
Help Desk
Documentation
QA
OMS
E Commerce

Summary

QA OMS

Remote

ESSENTIAL FUNCTIONS Work with developers to analyze and formulate business cases for changes to the application. Identify use cases to explain clearly what is being seen, and what is to be expected. Work with other system QA resources to synergize business and use cases into test cases to ensure risk is mitigated and coverage insured. Supports systems integration testing (SIT), end-to-end (ETE) and user acceptance testing (UAT) for cross-functional application initiatives. Regression test application after each build and system updates. Execute test cases for the project, validate test results and raise defects. Ensure timely escalation of issues and on time delivery of daily tasks. Log Jira tickets for issues and enhancements. Perform troubleshooting steps to identify whether an issue can be resolved using existing documentation/know-how. Analyze complex issues and identify solutions. Determine whether an issue may be a defect or a possible product enhancement request. Maintain and create new internal documentation within a knowledge base to assist in training staff at any level. Provide subject matter expertise and internal training to new users. Maintain automation testing tools and regression suite. Consistently delivers exceptional customer service when responding to Help Desk tickets from retail stores, customer support center(s), and distribution center(s) associates in a timely manner.

QUALIFICATIONS

Minimum 5 Years Technical Experience or Technical Education + 2 years Technical Experience. Hands-on experience with order management systems, in particular IBM Sterling Selling and Fulfillment Suite, COM, DOM. Experience in test case development and execution. Knowledge of various defect and test management tools like JIRA. Good Understanding of software testing techniques in AGILE/Scrum methodology. Ability to communicate with cross-functional teams during the E2E testing. Experience with the automating the Sterling OMS order lifecycle flow along with the web applications in it. Good technical skills with the automation of the OMS flows and the UI parts like Call Center Application (JMeter, Jiffy, Protractor). Strong understanding of the E-Commerce flow and the Retail flow. Disciplined, detailed, structured and organized in approaching work. Demonstrates ability to manage multiple priorities. Thrives in a high-energy environment. Good analytical and communication skills. Ability to coordinate with offshore QA groups. Ability to work independently. Retail experience a plus.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10339744
Position Id: 8902416
Posted 7 hours ago

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