Warehouse Management Systems (WMS) Lead

Key Responsibilities:

• Lead design, development, configuration, testing, deployment, and support of WMS solutions.
• Own the end-to-end flow across OMS, WMS, ERP, and related systems.
• Partner with business, operations, IT, and vendors to translate requirements into workable system solutions.
• Support order lifecycle processes including order capture, inventory allocation, fulfilment, shipment confirmation, cancellation, and returns.
• Troubleshoot and resolve production issues, interface failures, and data mismatches across systems.
• Review functional and technical specs, test cases, and deployment plans.
• Support SIT, UAT, cutover, go-live, and hypercare activities.
• Provide root cause analysis and recommend long-term fixes.
• Mentor team members and guide technical decisions for enhancements and support.

Required Experience:

• 10+ years of experience in supply chain applications, WMS, OMS, or ERP-integrated environments.
• Strong understanding of warehouse processes: receiving, put away, replenishment, picking, packing, shipping, and inventory control.
• Solid knowledge of OMS-to-WMS-to-ERP integration flows.
• Hands-on experience with development/support in one or more enterprise platforms. Experience with APIs, EDI, middleware, SQL, and production troubleshooting.
• Strong communication skills and ability to work with both business and technical teams.
• Experience in retail, ecommerce, or omnichannel fulfilment required.
• WMS platform experience: Manhattan, Blue Yonder, Oracle WMS, High Jump/Körber, or similar.
• Integration experience with APIs, web services, batch jobs, and middleware.
• SQL and data validation skills.
• Experience leading onshore/offshore delivery.
• Exposure to warehouse automation, barcode/RF scanning, and logistics systems preferred.
• Ability to analyse business processes and system data together.