RDK-B Triage Engineer
TalentOS AI LLC
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Job Details
Skills
- Amazon S3
- Amazon Web Services
- Bash
- Broadband
- C
- C++
- Collaboration
- Communication
- Computer Networking
- Conflict Resolution
- DOCSIS
- Defect Tracking
- DevOps
- Git
- GitHub
- Grafana
- IT Management
- Issue Resolution
- JIRA
- LTE
- Linux
- Log Analysis
- Mentorship
- Network
- Operational Efficiency
- Optical Fiber
- Problem Solving
- Python
- Quality Assurance
- ROOT
- Root Cause Analysis
- SQL
- Scripting
- Splunk
- Visualization
- Wireless Communication
- rdk
Summary
RDK-B Triage Engineer
Location: Philadelphia, PA
Job Type: Contract
We are looking for an experienced RDK-B Triage Engineer to support broadband device troubleshooting, production issue resolution, software quality, monitoring, and operational efficiency.
Job Responsibilities
- Monitor metrics and alerting systems to ensure timely and high-quality software releases across diverse devices.
- Respond to critical field issues, identify root causes, and implement effective mitigation strategies.
- Troubleshoot end-to-end issues across RDK-B broadband components, including WiFi/Mesh, DOCSIS, Fiber, LTE, and similar access network technologies.
- Perform source-code reviews to identify root causes within platform components.
- Diagnose and resolve issues using Linux systems, networking protocols, and packet capture analysis.
- Develop and enhance operational tools and DevOps solutions to improve system performance and efficiency.
- Leverage AWS S3, Athena, and QuickSight to analyze data from millions of field devices.
- Develop anomaly-detection and data-driven solutions to proactively identify and resolve system issues.
- Perform global metric comparisons across different device models.
- Collaborate with engineering teams to improve device reliability and production operations.
Required Skills
- Strong hands-on experience with C/C++, Python, and Linux.
- Experience with RDK-B and broadband technologies such as WiFi/Mesh, DOCSIS, Fiber, LTE, or similar access networks.
- Strong networking and troubleshooting experience, including packet capture analysis.
- Experience with Elastic Stack (ELK), Splunk, and Grafana for log analysis, monitoring, and visualization.
- Strong scripting experience with Bash, Python, or Go.
- Experience troubleshooting complex production and field issues.
- Strong root-cause analysis and problem-solving skills.
- Experience with Jira or other defect-tracking tools.
- Experience with Git and GitHub.
- Experience with SQL and/or Amazon Athena.
- AWS experience, particularly S3, Athena, and QuickSight, is preferred.
- Experience in a Senior Engineer / Technical Lead role or experience mentoring engineers.
Preferred Qualifications
- Embedded Linux experience.
- Broadband gateway/device troubleshooting.
- RDK-B platform experience.
- Experience analyzing large-scale device telemetry and logs.
- Experience with anomaly detection and production monitoring.
- Strong communication and technical leadership skills.
- Dice Id: 91174524
- Position Id: 9099197
- Posted 1 day ago
Company Info
About TalentOS AI LLC
Our services at Talent on Staffing are designed to support organizations of all sizes in finding professionals with the right skills, experience, and cultural fit. We partner with businesses to understand their workforce needs and deliver tailored talent solutions that drive growth.
We offer comprehensive recruitment services, IT and Non-IT staffing, permanent hiring, contract staffing, and workforce advisory support. Our HR solutions are focused on helping organizations meet critical talent demands efficiently and compliantly.
As a trusted staffing partner, we aim to be a catalyst for both clients and candidates, enabling success in today's dynamic and evolving world of work.
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