Owner / Product Manager -Health Care

Job Title: Product Owner /Manager, Contact Center Modernization (Amazon Connect Migration Healthcare Payer) Location: Remote Job Type: C2C/W2/1099 AI, Contact Center Modernization, HealthCare, Migration Job Description: Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable,

Contact Center Architect HealthcareLocation: Remote Experience: 10+ Years Core Skills: Amazon Connect, AWS, Healthcare Contact Center Role OverviewWe are seeking a Contact Center Architect with strong Amazon Connect and healthcare experience to design and modernize member, provider, and self-service contact center solutions. The role serves as a key BusinessIT bridge, translating business needs into scalable technical solutions. Key ResponsibilitiesOwn end-to-end Amazon Connect architecture for

Contact Center Architect HealthcareAmazon Connect | Member, Provider & Self-Service ExperienceWork Arrangement: Remote Candidate Location: EST or CST time zone only Profile Focus: Diversity candidates encouraged to apply Role OverviewWe are seeking a Contact Center Architect with deep experience in Amazon Connect and healthcare contact center solutions. This role will serve as a critical bridge between business stakeholders and technical teams, owning architecture across member, provider, authe

Contact Center Architect Healthcare Remote is fine(EST or CST) c2c or w2 independent contractors Contact Center Architect Healthcare Amazon Connect | Member, Provider & Self-Service Experience Business IT Bridge Authentication, Self-Service & Containment Focus Business Partnership & Discovery (the bridge role) Drive the conversation with the business - lead working sessions with operations, member/provider experience, product, and compliance stakeholders to surface goals, pain points, and