At JDA TSG, we equip many of the world’s major brands with top-tier specialized talent, business process expertise and technologies to drive their organizations in exciting new directions. What makes us the partner of choice for the most experience-obsessed brands worldwide? We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit and can make a difference from the very start. And we’ve established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve.
We have immediate opportunities for an Azure Resource Management & Automation Expert to join our team as Customer Engineer (CEs). This is a remote (home-based), salaried role with great benefits and a fantastic team.
As a CE, you’ll work with enterprise customers to lead & deploy, optimize, and manage their cloud environments with a focus on Azure Operations, Automation, and Governance. In this senior, customer-facing role, you’ll help organizations streamline resource deployment, secure their Azure identities and networks, automate routine processes, and implement cost-effective governance strategies.
You’ll act as a trusted advisor, enabling customers to scale operations confidently while maximizing value from their Microsoft cloud investments.
Location: Remote US
Salary Range: $110K – $120K based on experience
What You Will Do:
- Standard Product Workshops & Training – Deliver enablement sessions on Azure IaaS migration, Arc management, and PowerShell automation
- In-Depth Product Reviews / Whiteboard (Chalk Talk) Sessions – Lead discussions on hybrid architecture, automation patterns, and governance controls
- Infrastructure Health Checks / Assessments – Evaluate server deployments and IaaS environments for performance, security, and compliance
- Operational Reviews of Implementations – Ensure hybrid solutions deliver on availability, automation, and cost efficiency objectives
- Product Upgrade / Integration Assessments – Support customers adopting Azure Arc, Azure Files, and Azure Monitor for unified management
- Automation & Optimization Sessions – Develop and deploy PowerShell scripts and automation frameworks to streamline operations
- Act as the Primary Technical Contact – Provide advanced support, visibility, and resolution for IaaS and hybrid infrastructure engagements
Who You Are:
- 15 + years of overall IT experience
- 7+ years of experience managing cloud infrastructure and operations, preferably in Azure.
- Strong scripting/automation background, especially with ARM templates and PowerShell.
- Proven success helping customers reduce cost, improve operational efficiency, and enforce governance at scale.
- Experience leading technical workshops and advising on enterprise-grade Azure architecture.
- Solid understanding of cloud security, policy, and identity access best practices.
- Responsibilities:
- Guide customer engagements around Azure Resource Manager (ARM), including templates, policy enforcement, and lifecycle governance.
- Guide customers through architecture and deployment of secure, scalable Azure Storage and Networking solutions aligned with performance and security best practices.
- Guide customers through Azure Identity management, including RBAC, Conditional Access, and integration with Azure AD.
- Provide guidance to customers on the implementation of Azure Automation and runbooks to manage VM operations, patching, backups, and other recurring tasks.
- Guide customers through configuration and optimization of Azure Backup solutions for long-term protection and DR readiness.
- Advise customers on cost optimization strategies, including Reserved Instances, right-sizing, policy-based spending controls, and usage monitoring via Cost Management tools.
- Consult with customers regarding governance alignment with frameworks like the Microsoft Cloud Adoption Framework (CAF) and Well-Architected Framework.
- Portuguese-English bilingual candidates are highly preferred.
Key Skills & Technologies
- Resource Management: Azure Resource Manager (ARM), Tags, Policies, Blueprints
- Infrastructure: Azure Storage (Blob/File), Azure Virtual Network, NSGs, Load Balancers
- Identity & Access: Azure Active Directory, RBAC, Conditional Access, Identity Protection
- Automation: Azure Automation, PowerShell Runbooks, Logic Apps, Update Management
- Resiliency: Azure Backup, Site Recovery (ASR)
- Cost Optimization: Azure Cost Management, Budgets, Reserved Instances, Azure Advisor
- Governance: Cloud Adoption Framework, Secure Score, Azure Policy
About JDA TSG:
Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions. Our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform everything that we do. We knew from day one that if we hired smart, passionate people and provided them meaningful yet challenging roles, we would thrive as an organization.
Benefits and Perks:
- Healthcare - Comprehensive coverage for you and your family
- Employee Assistance Program - Get support when you or your family need it with counseling and coaching
- 401K with company match
- Paid time off
- Paid parental leave
- Volunteer Day Off
- Life insurance - Protect your loved ones and their future
- Business travel accident insurance
JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are interested in every qualified candidate who is eligible to work in the United States.
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