Job Description
Position- Contingent Project Manager
Location Santa Clara CA
Required
5 8 years of project management experience delivering enterprise technology implementations
Demonstrated ability to manage full system implementation lifecycles requirements through go-live
Experience leading UAT coordination, defect management, and go-live authorization processes
Proficiency with project management tools (MS Project, Jira, ServiceNow PPM, Smartsheet, or equivalent)
Strong stakeholder communication skills status reporting, executive briefings, and escalation management
PMP certification or actively pursuing (PMI-ACP, PRINCE2, or equivalent also accepted)
Preferred
Experience implementing SaaS platforms or enterprise software (ERP, ITSM, CRM, HCM, or similar)
Familiarity with ServiceNow as a delivery platform ITSM, HRSD, CSM, or other modules
Vendor and system integrator management experience in a multi-party delivery model
Working knowledge of Agile or hybrid delivery methods (Scrum, SAFe, or equivalent)
ITIL Foundation certification or equivalent service management experience
Change management exposure structured approach to user readiness and adoption