Salesforce Field Service Administrator

Position: Salesforce Field Service Administrator

Remote

6+ months Contract

Required Skills & Qualifications:

• Hands-on experience with Salesforce Field Service (FSL/FSM).
• Strong understanding of Utilities domain processes such as outage management, asset management, and field operations.
• Proficiency in Salesforce configuration including flows, object customization, page layouts, and validation rules.
• Experience in scheduling optimization, workforce management, and mobile field service operations.
• Knowledge of Salesforce security, sharing model, and data management.
• Salesforce Administrator certification (ADM-201) required.

Preferred Qualifications:

• Salesforce Field Service Consultant certification.
• Experience with Salesforce Lightning components and mobile app configuration.
• Knowledge of integrations using APIs, middleware, or integration tools.
• Experience working in Agile environments.
• Familiarity with asset-heavy industries such as Utilities, Energy, or Telecom.