IT Applications Engineer III

As an IC3 VDI Application Engineer, you will serve as a technical lead for our enterprise-scale Endpoint Virtualization service. You will be responsible for the engineering design, lifecycle management, and automation of a 15,000-user VMware Horizon environment. This role is pivotal in our transition toward a hybrid-cloud model, incorporating Windows 365 and Azure Virtual Desktop (AVD) into our core service offerings.
Job Summary:
This individual contributor is primarily responsible for translating business requirements and functional specifications into software solutions, for developing, configuring or modifying integrated business and/or enterprise application solutions, and for facilitating the implementation and maintenance of software solutions.

Essential Responsibilities:

• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
• As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions.
• Provides insight into recommendations for technical solutions that meet design and functional needs.
• Provides systems incident support and troubleshooting for basic to moderately complex issues.
• Assists in identification of specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions.
• Supports collaboration between team members, architects, and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs.
• Assists in translating business requirements and functional specifications into code modules and software solutions, with guidance from senior colleagues, by providing insight into recommendations for technical solutions that meet design and functional needs.
• Assists in the implementation and post-implementation triage and support of business software solutions, with guidance from senior colleagues, by programming and/or configuring enhancements to new or packaged-based systems and applications.
• Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications.
• Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation.
• Assists in the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages.
• Writes technical specifications and documentation.
• Assists with efforts to ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
• Assists in building partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications.
• Participates in some aspects of software development lifecycle phases by applying an understanding of company methodology, policies, standards, and internal and external controls.
• Works with vendors (e.g., offshore, application, service).

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Acts with Compassion
• Analytical Skills
• Application Delivery Process
• Application Maintenance
• Application Testing
• Client Focus
• Crisis Incident Management
• Debugging and Troubleshooting
• Demonstrating Personal Flexibility
• Innovative Mindset
• Managing Diverse Relationships
• Microsoft Office
• Organizational Skills
• Prioritization
• Relationship Building
• SQL/SAS

Minimum Qualifications:

• Bachelors degree in Computer Science, CIS, or related field and Minimum three (3) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Preferred Qualifications:

• One (1) year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above)
• Two (2) years experience in systems analysis, including defining technical requirements and performing high level design for complex solutions.
• Two (2) years experience with engineering tools such as bug tracking and source code control systems.
• One (1) year in a technical leadership role with or without direct reports.
• Two (2) years experience working in a large matrixed organization.
• One (1) year experience working with IT vendors.
• Two (2) years experience working with an IT Infrastructure Library (ITIL) framework.
• One (1) year of IT experience developing and implementing business systems within an organization.
• One (1) year development experience integrating with 3rd party systems.
• Two (2) years experience working with web services.

Primary Location: Colorado,Greenwood Village,Greenwood Plaza IT Additional Locations:

• Pasadena
• Atlanta
• Hillsboro
• Hyattsville
• Renton

Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE-IT-01|NUE|Non Union Employee
Job Level: Individual Contributor
Department: KPIT ADMIN - CTO CES ENDPOINT ENG - 9601
Pay Range: $100000 - $129360 / year Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente.
Travel: Yes, 10 % of the Time
Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.