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Sr Desktop Support Tech - 100% ON SITE

Richmond, VA, US • Posted 2 hours ago • Updated 2 hours ago

Full Time

Part Time

On-site

Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

Taxes
Microsoft Operating Systems
Microsoft Windows
Microsoft Outlook
Laptop
Remote Desktop
DameWare
Microsoft SCCM
Customer Service
Computer Hardware
BIOS
Problem Solving
Conflict Resolution
Analytical Skill
Communication
Training
SANS
Technical Direction

Summary

Resumes in Vector due no later than 4 pm EST on Friday, 8/7

Per Mgr: Interviews will be a combination of Virtual/Web based IV (initially) then a possible FOLLOW UP IN PERSON Interview will be conducted if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed. Pls make sure your candidate aware of this.

100% ON SITE from Day One

Parking not provided for contractors

ABOUT THE ROLE

Virginia Tax seeks qualified resource to be responsible for:

Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge ofMS Office including Outlook and MS365.

Considerable knowledge of pc hardware, peripherals & networks
Considerable knowledge of Laptop Refresh

Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.

Excellent troubleshooting skills

Ability to perform software installations, configurations and troubleshooting hardware and software.

Considerable knowledge of SCCM/SMS

A strong working knowledge of computer systems, hardware, and software, including drivers and bios.

Excellent problem-solving, analytical, and team-working skills.

Excellent customer service, communication and interpersonal skills.

An openness to learning new technologies.

Skill	Required / Desired	Amount	of Experience
Strong working knowledge of computer systems, hardware, and software, including drivers and bios	Required	4	Years
Excellent problem-solving, analytical, and team-working skills	Required	4	Years
Excellent communication and interpersonal skills.	Required	4	Years
demonstrated ability to obtain feedback from customers to improve training methods.	Required	4	Years
Running reports and analyzing common complaints and problems.	Required	4	Years
An openness to learning new technologies.	Required	4	Years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91124260
Position Id: OOJ - 2866-1867-1785772792
Posted 2 hours ago

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