Multi Service Release Manager

Primary / Mandatory Skills: 

Strong project & program management.

Deep understanding of network infrastructure (Data Center, DMZ, B2B, VOR, Enterprise networks)

Ability to manage multi phase network, security & IP service changes

Strong understanding of Change Management & CAB processes

Ability to manage engineering tasks, resources & dependencies

Ability to translate business requirements into engineering deliverables

CRQ creation, review, validation & readiness

Ability to coordinate firewall rule changes, switch port turn ups, proxy/load balancer enablement

Strong communication, stakeholder management & leadership skills

Secondary / Good to Have Skills:

Voice/Video/VoIP, UC, Collaboration exposure
Exposure to WAN, Optical systems, LTE, SD WAN, cloud & virtualized services
Familiarity with structured cabling, cable systems, pathways
Experience working with global teams & across time zones
Vendor/third party coordination experience
Experience creating release trackers, risk matrices
Experience in large enterprise or financial environments
Strong documentation & reporting skills
Ability to work weekends/varied shifts for global cutovers

Total Experience Required:

Minimum 5 years in technical roles supporting network programs
Strong background in IT service delivery