DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Senior System Engineer (On-Prem)
Location: REMOTE
Duration: 12 Months
W2 Only
Key Responsibilities
- Execute the Active Directory, Group Policy, and permissions work backlog: GPO creation, modification, testing, and retirement, plus delegation and access changes.
- Implement CIS baselines through GPO and scripted remediation, working from the Senior Server Administrator's analysis and direction. The Senior reviews and orchestrates; this role implements.
- Design, write, and maintain PowerShell for administration, automating, auditing, remediation, and reporting across endpoints and AD.
- Identify repetitive operational tasks and automate them, replacing manual procedures with tested, documented scripts.
- Manage the Windows Server lifecycle at enterprise scale: build, configuration, patching, upgrading, troubleshooting, and decommissioning.
- Receive work as assigned and prioritized by the Server Operations Team Manager, including work routed through the Senior Server Administrator or the Server Administrator under the Manager's oversight.
- Log, update, and track all work items in Azure DevOps.
- Work service requests and change controls through the Service Management tool, following the team's change process.
- Store all work product and documentation in Azure DevOps as work is performed, including scripts, code, GPO documentation, runbooks, and SOPs. All work products are the property of the branch.
- Cross-skill with the Senior Server Administrator so that AD/GPO and CIS knowledge is shared, not held by one person.
- Take on additional on-premises duties as team responsibilities are realigned, as directed by the Manager.
Required Skills & Experience
- 5+ years of experience with Active Directory: domain services, replication, delegation, permissions, and domain controller troubleshooting.
- 5+ years of experience with Group Policy: design, scoping, filtering, troubleshooting, and change control in a large environment.
- 5+ years of experience with PowerShell: modules, error handling, remote execution, scheduled and unattended scripts, and AD/GPO automation.
- 3+ years of experience with implementation of CIS benchmarks (or equivalent hardening baselines) on Windows endpoints via GPO and scripting.
- 5+ years of experience with Windows Server administration and lifecycle management across a large server estate, including build, patching, upgrading, and decommissioning.
- Experience with documenting while working: SOPs, runbooks, and change records kept current, with no after-the-fact write-ups.
- Experience working from a tracked work queue (such as Azure DevOps boards) and within formal service request and change control processes.
Preferred / Nice-to-Have
- Experience with task automation and orchestration beyond PowerShell, such as scheduled workflows and automation platforms.
- Endpoint patch management experience, including third-party application and Windows OS patching.
- Third-party application packaging and deployment automation, including application bundles (such as PDQ).
- PKI and AD Certificate Services operations.
Success Metrics / Deliverables
- Success is assessed against metrics established with the Manager and tracked in Azure DevOps, including AD/GPO backlog reduction, CIS items implemented, and script and documentation coverage.
- AD/GPO backlog reduced and tracked in Azure DevOps.
- CIS items implemented per the Senior's direction, with before and after state recorded.
- Core administrative and remediation tasks covered by tested, documented PowerShell, with a baseline script library in Azure DevOps.
- All work product, including scripts, code, and documentation, stored in Azure DevOps as property of the branch, with no work held locally or in personal storage.
- Tested coverage on AD/GPO and PowerShell-based processes, so that more than one person can run and support them.
- SOPs for recurring AD/GPO and hardening tasks written and reviewed by the Senior.
