IT Support Technician

Adamsville, AL, US • Posted 14 hours ago • Updated 14 hours ago

Contract W2

Contract Independent

On-site

$29/hr

Vaco by Highspring

Fitment

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Job Details

Skills

Summary

Desktop Support / IT Support Technician (Onsite – Contract-to-Hire)

Location: Birmingham, AL
Pay: $28–$29/hour (W2)
Schedule: Monday–Friday, standard business hours
Start Date: ASAP
We’re looking for an IT Support / Desktop Support Technician to provide hands-on, onsite support for staff in a clinical and office environment. This role is ideal for someone who enjoys being visible, fixing issues in real time, and helping users get back to work quickly.
This is a 6-month contract-to-hire role with a strong chance of conversion for someone who shows up, communicates well, and takes ownership of issues.
On a day-to-day basis, you’ll be the person staff rely on when something isn’t working. That includes troubleshooting laptops, desktops, printers, and common software issues, as well as helping with basic networking and connectivity problems. You’ll support Windows workstations, assist with equipment setup and deployment, and help during onboarding and go-live periods.
You’ll also handle practical, hands-on tasks like staging equipment, validating connections, checking Wi-Fi coverage, and keeping track of IT assets. There’s collaboration with service desk teams, engineers, and trainers, but this is very much an onsite, boots-on-the-ground support role — not a call center position.
We’re looking for someone with 2–5 years of experience in IT Support, Desktop Support, or Help Desk roles, who has solid troubleshooting skills and a strong customer-service mindset. You should be comfortable working with computer hardware, Windows OS, printers, and peripherals. Basic networking knowledge (Wi-Fi, switches, cabling concepts) is helpful — deep networking expertise isn’t required.
Experience using IT ticketing systems is expected, along with the ability to explain technical issues to non-technical users. Comfort working fully onsite and moving around as needed during the workday is important.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10115369
Position Id: 473107
Posted 14 hours ago

Company Info

About Vaco by Highspring

Vaco is the Talent Solutions division of Highspring, a leading global professional services organization. With expertise in Accounting and Finance, Technology and Digital, and Human Resources and Operations, Vaco provides Contract Staffing and Direct Hire solutions. Vaco’s parent company, Highspring, helps clients with two additional integrated service offerings: Consulting and Managed Services. With more than 10,000 employees across more than 45 offices worldwide, Highspring gives partners the agility to thrive, address challenges, and seize opportunities in a rapidly changing world. Get to know us at vaco.com. 

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