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Sr ServiceNow Lead (Only W2)

Austin, TX, US • Posted 1 day ago • Updated 1 day ago

Contract W2

Contract Corp To Corp

Contract Independent

Travel Required

Able to Sponsor

On-site

Depends on Experience

Pacific Consultancy Services

Fitment

Dice Job Match Score™

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Job Details

Skills

SOAP
Service Delivery
ServiceNow
Agile

Summary

Role: ServiceNow Developer

Location: Austin, TX (Onsite)

A ServiceNow Developer is a professional responsible for developing (, GildeScript) and implementing applications and workflows on the ServiceNow platform. They also integrate the platform with other systems through APIs, ensuring seamless data transfer and service automation. They customize the platform’s user experience to match business requirements and optimize the user’s experience. ServiceNow is a cloud-based software platform that provides enterprise IT service management (ITSM) solutions to organizations. It enables companies to automate and streamline their IT services, improve their operation efficiency, and enhance their service delivery.

Typical duties and responsibilities

Developing, maintaining, and customizing ServiceNow applications, including workflows, dashboards, and reporting solutions.
Ensuring seamless integration of ServiceNow applications with external systems and aligning them with business objectives.
Collaborating with cross-functional teams to deliver high-quality solutions, improve processes, and provide technical support.
Analyzing system performance issues and providing corrective actions while identifying root causes.
Conducting code reviews to ensure they’re up to par with the best industry practices and quality standards.
Implementing security policies using ACLs (Access Control Lists), roles, groups, and authentication mechanism.
Managing user access to applications and data.
Deploying upgrades, testing and migrating existing customizations to new versions, and ensuring the platform stays up to date with the latest ServiceNow releases.

Required skills and experience

Bachelor’s degree in Computer Science, Information Technology, or other relevant field.
3+ years of experience in ServiceNow development or similar engineering roles.
Proficiency in ServiceNow platform development, including scripting (JavaScript, GlideScript) and ServiceNow APIs.
Strong experience with ServiceNow modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM).
Familiarity with ServiceNow development tools such as Flow Designer, Studio IDE, and Update Sets.
Understanding of ServiceNow architecture, data model, and best practices.
Experience with Service Portal design and development.
Experience in developing custom applications and integrations with third-party applications.
Excellent communication and teamwork skills.

Nice to have/preferred skills and experience (not required)

Experience with ServiceNow’s IntegrationHub and other integration technologies (REST, SOAP, JSON).
Having 5+ years of experience in ServiceNow development or similar engineering roles would be an asset.
Familiarity with Agile methodologies and DevOps practices.
ServiceNow Certified Implementation Specialist in specific modules (e.g., ITSM, ITOM).
Experience with version upgrades and ServiceNow patch management

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91142718
Position Id: 8960693
Posted 1 day ago

Company Info

About Pacific Consultancy Services

Pacific Consultancy Services, founded with an ambitious vision in 2013, is a prominent IT Consulting and Service Delivery firm. The company is built upon the pillars of exceptional customer-centric solutions, streamlined processes, and impeccable technical expertise.

With nearly two decades of experience, Pacific consultancy services have been at the forefront of delivering intelligent solutions to clients worldwide, including the United States. Its specialized offerings encompass Artificial Intelligence, Machine Learning, Blockchain, Cloud services, IoT, DevOps, IT Staff Augmentation, and Cognitive Analytics, all contributing to achievable and profitable business models. Ensuring quality across all service domains is a priority for Pacific consultancy services. Its services span from IT Staff Augmentation to Digital Transformation, IT Consulting, and Emerging Technologies.

The work ethos of Pacific consultancy services revolves around its core “Model of Delivery,” aimed at providing clients with the best possible solutions.

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