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IT Support Specialist Incident Response

Pontiac, MI, US • Posted 60+ days ago • Updated 2 days ago

Contract W2

12 Months

On-site

Depends on Experience

Fitment

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Job Details

Skills

Incident Manager
Mainframe

Summary

Mainframe Operator.
Functions as a Level 1 Incident Manager for critical incidents/events relating to various IT technology. Quickly create, escalate, triage and track customer technology related incidents.

Excellent communication skills necessary to collaborate with IT staff, customers and vendors. Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets and services.

Monitors mainframe control consoles, periodically checking system performance. May assist with the review/validation of mainframe job control language, but this skill is not mandated.

Environment: Technical Environment(s); Must have an in-depth knowledge and experience with Microsoft Teams.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10341964
Position Id: 8581540
Posted 30+ days ago

Company Info

About PMC

PMC is a leading provider of technology, IT, engineering, manufacturing, supply chain, and operations productivity solutions. Our solutions help customers shorten product life cycles, increase quality and throughput, reduce lead time, and improve their return on capacity and technology investments (ROI).

PMC's proven track record comes from over 7,000 completed projects, 700-plus customers, and referenceable customer successes in diverse industries including aerospace & defense, automotive & transport, healthcare, high technology, and industrial manufacturing.

https://pmcorp.com/careers/

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Hari Haran

Lead Recruiter @ PMC

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