Apply Now

D365 F&O Solution Architect / Senior L3 Support Engineer

Remote • Posted 2 hours ago • Updated 2 hours ago

Contract W2

Contract Independent

Remote

$80/hr

Vaco by Highspring

Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Job Details

Skills

Summary

D365 F&O Solution Architect / Senior L3 Support Engineer
DETAILS
Location: 100% Remote
Position Type: 6M C2H
Hourly / Salary: to $160K (based on experience)

JOB SUMMARY
Vaco is currently seeking a D365 F&O Solution Architect / Senior L3 Support Engineer for a 6M C2H opportunity that is 100% remote. The D365 F&O Solution Architect / Senior L3 Support Engineer will serve as the senior technical lead for a key enterprise client, driving quarterly health assessments, architectural recommendations, and L3 escalation support. The D365 F&O Solution Architect / Senior L3 Support Engineer is a client-facing role blending deep platform expertise with advisory delivery in a managed services environment, working alongside a primarily India-based team to exceed support outcomes. The D365 F&O Solution Architect / Senior L3 Support Engineer must bring solution architecture experience, strong Dynamics knowledge, and the ability to guide clients through optimizations without direct hands-on implementation.

D365 Architecture Leadership
- Architecture / Operational Support Balance – 50/50 Strategic / Operational Support | Driving Strategic Architecture Activities / Supporting Ticket Resolution / Escalations
- D365 Architecture – Providing Senior Architect-Level Expertise for D365 Platform Health Assessments / Architectural Reviews / Platform Optimization Initiatives
- D365 F&O Platform Assessments – Leading Quarterly Health Assessments / Architectural Reviews of D365 F&O Environments in Partnership With Customers and MS
- Customization / Configuration Analysis – Evaluating Customizations / Extensions / Configurations to Identify Performance Bottlenecks / Stability Risks / Architectural Inefficiencies
- Architecture Optimization / Advisory Services – Providing Actionable Recommendations Around Architecture Improvements / Best Practices / Remediation Strategies to Improve Platform Performance / Reliability / Scalability
- System Health / Performance Evaluation – Conducting Deep-Dive Analysis into How Platform Customizations / Configuration Decisions Impact Overall System Stability / Health
- Client Advisory / Technical Consulting – Delivering Findings / Architecture Diagrams / Strategic Guidance | Implementing Recommendations via Consultative Engagements without Direct Hands-On System Modification Responsibilities
Client Advisory / Strategic Guidance
- Quarterly Evaluations – Leading Client-Facing Quarterly Evaluations with MS Focused on Best Practices / Recommendations / Platform Improvement Opportunities
- Customer Engagement / Advisory Leadership – Confidently Interfacing Directly with Customers during Health Assessments / Technical Discussions / Architecture Reviews
- Pre-Sales Technical Support – Participating in Pre-Sales Conversations with Prospective Large D365 Customers to Demonstrate Technical Depth / Platform Expertise / Service Offerings
- Technical-to-Business Translation – Translating Complex Technical Concepts into Clear / Business-Friendly Recommendations / Actionable Guidance
- Stakeholder Trust / Relationship Building – Building Strong Technical Credibility / Trust with Client Stakeholders via Consistent Advisory Engagement / Expertise
L3 Escalation / Delivery Oversight
- D365 Technical Escalation Authority – Primary Escalation Point / Highest Technical Authority for Distributed Dynamics Support Teams (L2/L3 Offshore Delivery Model)
- Major Incident / Production Support (P1/P2) – Handling Complex High-Impact Production Issues | Advanced Troubleshooting / Root Cause Analysis
- Overflow Customer Support – Providing Supplemental Support on Direct Customer Tickets | Maintaining Service Continuity / SLA Compliance
- Microsoft Escalation Management – Opening / Managing / Driving Escalations with Microsoft Support for Critical Platform Issues / Defects
- Production Stability / Risk Mitigation – Ensuring System Stability via Proactive Technical Guidance / Preventive Actions / Permanent Corrective Fix Implementation

JOB REQUIREMENTS

D365 F&O Platform Architecture (expert) – Assess / Optimize Large-Scale / Multi-Company D365 Environments | D365 F&O Architecture / Metadata Model / Batch Framework / Data Entities / Security Model
Diagnostics / Performance Troubleshooting (advanced) – Identifying Root Causes of Performance / Stability | Trace Parser / PerfTimer / X++ Profiler / LCS Diagnostics / Azure Monitoring / Application Insights
Database / Batch Performance (advanced) – Batch Processing Optimization / Troubleshooting | SQL Server / Azure SQL Query Optimization / Indexing / Performance Tuning
Development / Customization Knowledge (advanced / light hands-on) – X++ / Extensions / Chain of Command / Event Handlers (Review / Critique Custom Code) | NOT Heavy Development | Focused on Reviewing / Guiding vs. Writing Significant New Code
Azure / Integration Awareness (working knowledge) – Azure Services (Logic Apps / Service Bus / Azure Functions / DataFactory, etc.) Relating to D365 Integrations

PRFEFERRED (not required)

MS Certifications – MB-500 / MB-700 / MB-920, etc.
Microsoft / Vendor Health Assessments – Participating in Quarterly MS-Led / Vendor-Led Platform Health Assessments / Reviews
Pre-Sales Technical Exposure – Pre-Sales Technical Discussions Supporting Solution Positioning / Customer Advisory Engagements
DevOps / ALM Awareness (understanding) – Supporting DevOps / Application Lifecycle Management Concepts (Azure DevOps / LCS / Deployable Packages)

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10115369
Position Id: 479080
Posted 2 hours ago

Company Info

About Vaco by Highspring

Vaco is the Talent Solutions division of Highspring, a leading global professional services organization. With expertise in Accounting and Finance, Technology and Digital, and Human Resources and Operations, Vaco provides Contract Staffing and Direct Hire solutions. Vaco’s parent company, Highspring, helps clients with two additional integrated service offerings: Consulting and Managed Services. With more than 10,000 employees across more than 45 offices worldwide, Highspring gives partners the agility to thrive, address challenges, and seize opportunities in a rapidly changing world. Get to know us at vaco.com. 

Go to company profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Sr. Quality/Performance Engineer

Remote

•

13d ago

Senior Performance EngineerRole SummaryWe are seeking a Senior Performance Engineer to serve as a technical leader responsible for ensuring large-scale, mission?critical enterprise applications meet strict performance, scalability, resiliency, and efficiency standards. This role focuses on cloud?native, distributed systems and requires deep expertise in performance engineering, observability, automation, and advanced analytics. You will lead performance strategy end to endshaping non?functional

Easy Apply

Contract

$65

Senior M365 Engineer

Remote

•

13d ago

Senior M365 Engineer DETAILS Location: Remote Position Type: 6M Contract (w/ likely extensions and potential conversion to fulltime) Hourly / Salary: to $60W2+ (based on experience level) JOB SUMMARY Vaco is currently seeking a Senior M365 Engineer for a 6M Contract (w/ likely extensions and potential to convert to fulltime) that is remote. The Senior M365 Engineer will focus on operations and support, blending deep technical expertise across M365 (Exchange / Teams / SharePoint), Azure, Active

Easy Apply

Contract

$60

Senior NetSuite Administrator – Solutions Architect

Remote

•

Today

This is a senior, high-visibility NetSuite ownership role sitting at the intersection of IT and Finance. You will own the architecture, configuration, and strategic direction of the NetSuite ERP platform, ensuring it scales with the business, integrates cleanly with enterprise systems, and delivers reliable financial operations. NOT a support role- someone who has been the "go-to" NetSuite expert at a growing company and can own the platform end-to-end. Compensation:$130,000-$150,000 + 10% ann

Easy Apply

Full-time

$150000

Senior / Lead Network Engineer

Remote

•

Today

Senior / Lead Network Engineer DETAILS Location: 100% Remote Position Type: Direct-Hire Hourly / Salary: to $150K (based on experience) JOB SUMMARY Vaco is currently seeking a Senior / Lead Network Engineer for a Direct-Hire opportunity that is 100% remote. The Senior / Lead Network Engineer will serve as the lead engineer responsible for global enterprise network infrastructure, operational stability, security, and modernization initiatives across a distributed enterprise environment. The Sen

Easy Apply

Full-time

$150000

Search all similar jobs