Senior IT Program Manager

Job Description:

Our Senior Project Management practice group is currently seeking an IT Senior Program Manager who has strong experience with financial integrations to support one of our global Healthcare devices/Life Science clients, based out of Costa Rica. 

This Senior Program Manager is a solution-oriented leader that can apply program management techniques and experience to lead global, cross-functional teams in a financial application integration. The Senior Program Manager will be adept at building and maintaining relationships; is highly analytical, customer obsessed, adaptable, and enjoys bringing structure and discipline to ambiguous spaces to realize measurable value for the business.

Responsibilities and Duties:

• Program Management Leadership

• Strong Financial AP, AR, Intercompany experience

• Ability to read the audience

• Organizational skills

• Experience with Project Management Financial Tracking/Reporting using Planview a plus

• Partner with cross-functional teams – Finance, Business Intelligence, Technology and Supply chain, across geographies and with conflicting needs/priorities to launch multiple products, from concept to launch in an agile development environment. 

• Work closely with multiple project managers and stakeholder

• Serve as primary point of contact/communication for customer projects

• Communicate product risks, progress, launches and retrospective across all stakeholder teams – consistently and transparently.

• Strive constantly to improve and establish a high bar in product/project execution using objective metrics.

• Establish business priorities, identifying and communicating progress, risks, and mitigation plans, launches and retrospectives in collaboration with stakeholders – consistently and transparently. 

• Develop and maintain product goals, delivery plans (milestones, deliverables, and schedules), success criteria.

• Lead team to resolve all program/project issues and impediments on a timely manner, effectively communicate, manage expectations and resolve conflicts working closely with team and leadership.

• Provide regular status update to the Leadership and Management team through presentations with constant drive to make improvements to the outcomes.

• Demonstrate high adaptability and flexibility to take responsibility to support new projects that has priority and as communicated.

Basic Qualifications

• Bachelor’s degree in IT, Financial, Mathematics, or related fields

• 15+ years of relevant work experience as a Project and Program Manager

• Financial integration application experience

• PMP/Prince 2 certification preferred

Preferred Experience and Skills:

• Experience with Financial Integrations as a Sr. Project Manager/Program Manager

• Oversight of various customer projects related to financial applications

• To work collaboratively with cross-functional project teams to ensure all project activities are properly planned and delivered.

• This position requires someone with good organizational and time management skills, as well as a customer centric mindset, strong leadership, and excellent communication skills

• Experience working as the point of contact to drive communications with our customers and the leadership team on all customer projects

• Strong communicator with effective presentation skills delivering formal presentations

• Strong understanding of PM Methodologies when articulating project status, risk mitigations, issues, financials tracking.

• Planview PPM tool experience a plus.

• Self-motivated and independent critical thinker who can visualize and guide team during conflicting situations to stay focused on business goals & priorities

• Excellent leadership and interpersonal skills with ability to influence stakeholders and team members with variety of personal styles to focus on right priorities under pressure and tight deadlines.

• Excellent written and verbal communication skills is a must