Senior Business Process Analyst

Client: University of Maryland Global Campus (UMGC)
Location: Adelphi, MD (Hybrid – Onsite 1–2 days per week)
Work Arrangement: Local candidates preferred
Duration: 6–7 Months (Possibility of long-term extension)
Work Schedule: 40 Hours per Week
LinkedIn Profile: Mandatory

Job Summary

UMis seeking an experienced Senior Business Process Analyst with strong Business Analysis, Business Process Improvement, Data Warehouse, and Power BI experience.

The selected candidate will act as a liaison between business stakeholders, department owners, technical architects, developers, and project teams to analyze business needs and translate them into technical and functional requirements.

The role will support enterprise data, analytics, and AI platforms, focusing on requirements gathering, process improvement, data management, reporting, and dashboard development. The candidate should have the ability to analyze complex business processes, identify improvement opportunities, and support data-driven decision-making.

Key Responsibilities

• Review, evaluate, prioritize, and organize incoming business and technical work requests.

• Gather, analyze, document, and manage business and functional requirements for Data Warehouse and enterprise data initiatives.

• Work closely with business owners, technical architects, developers, and stakeholders to translate business needs into technical requirements.

• Develop and maintain detailed As-Is and To-Be business process models, workflows, and system documentation.

• Lead requirements elicitation, analysis, prioritization, and documentation, including BRDs, user stories, features, and acceptance criteria.

• Analyze existing business processes, identify gaps, and recommend process improvements and optimization strategies.

• Support data management initiatives by identifying business data requirements, data gaps, and opportunities for improvement.

• Collaborate with program and portfolio managers to break down large initiatives into manageable projects and workstreams.

• Support intake, discovery, and change management activities for new initiatives and enhancement requests.

• Work with Agile teams using Scrum, Kanban, or other Agile methodologies throughout the project lifecycle.

• Analyze business and operational data to generate actionable insights and support data-driven decisions.

• Develop and maintain reports, dashboards, and performance metrics using Power BI.

• Establish regular reporting mechanisms to monitor project progress, performance against goals, and identify gaps.

• Partner with project and program managers to promote collaboration and ensure successful delivery of business initiatives.

Required Skills & Qualifications

• 8+ years of experience in Business Analysis, Business Process Improvement, or Business Process Analysis.

• Strong experience in business requirements gathering, stakeholder management, process analysis, and requirements documentation.

• Expert-level knowledge of business process modeling, workflow analysis, and process improvement methodologies.

• Hands-on experience preparing BRDs, functional requirements, features, user stories, and acceptance criteria.

• Strong understanding of Data Warehousing concepts, data management, data integration, and data movement.

• Experience with data ingestion and data transfer technologies, preferably:

  • Microsoft Data Warehouse / Microsoft Fabric

  • Amazon Redshift

  • Databricks

• Hands-on experience building reports, dashboards, and visualizations using Microsoft Power BI.

• Experience analyzing data and translating business information into meaningful insights and recommendations.

• Understanding of Agile methodologies, including Scrum, Kanban, and Scaled Agile.

• Excellent communication, analytical, documentation, and problem-solving skills.

• Ability to work effectively with both business stakeholders and technical teams.

Preferred Candidate Profile

• Strong background in enterprise Data Warehouse and analytics initiatives.

• Experience working on large-scale data management, reporting, or business intelligence projects.

• Ability to bridge the gap between business requirements and technical implementation.

• Experience supporting enterprise data, analytics, or AI platform initiatives.

• Candidates local to Adelphi, MD, or the surrounding Maryland/DC area are strongly preferred.

Important Submission Requirements

• LinkedIn profile is mandatory.

• Candidates must be available to work onsite in Adelphi, MD, 1–2 days per week.

• Prioritize local candidates.

• Thoroughly validate employment history, total experience, technical skills, and project details before submission.

• Submit only qualified candidates with relevant Business Analysis, Data Warehouse, and Power BI experience.