Enterprise Project Manager - Consultant

Columbia, SC, US • Posted 10 days ago • Updated 10 days ago

Contract W2

Able to Sponsor

On-site

Depends on Experience

Datasoft Technologies, Inc.

Fitment

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Job Details

Skills

Medicaid
AWS
Project manager
Atlassian
support
incident management

Summary

Job Title: Enterprise Project Manager
Job ID: 9570
Client Location: Columbia SC 29201
Work Type: 3 Days Onsite, 2 Days Remote
Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.
Duration: 12-month contract with the possibility of extension

Scope of the project:

Our client is looking for an enterprise project manager-consultant who will be the lead for Medicaid Systems Operational Management.
This position will lead teams that support business-critical eligibility and enrollment systems responsible for systems which facilitate Medicaid application intake and change processing, case maintenance, member management, eligibility determination and other support functions.
This position also serves by directing and managing the implementation and administration/support of project collaboration products in use by our client (currently Atlassian Suite).

Daily Duties / Responsibilities:

Oversees and performs systems administration and support activities for Data Operations Hub, Member Management System, Atlassian Suite, and other supporting systems. To include communication and coordination with vendors, Office of Cyber Security, Enterprise Architecture, etc.
Maintains an effective organizational team and motivates diverse staff to accomplish mission critical operations and objectives. These teams perform Production Support, Helpdesk, Interface Support, and Operational activities.
Identifies and mitigates operational issues and ensures decisions and actions are well-documented.
Handles internal and external escalations and requests and ensures they are satisfactorily resolved, communicating issues and outcomes to appropriate personnel. Ensures work is assigned appropriately and escalations are resolved in a timely and effective manner.
Ensures compliance with security (CMS, SSA, etc.) and monitors all findings and recommendations to completion. Serves as SME for system operations during audits and security tests.
Works with contract monitor to ensures SLAs are set and monitored.
Responds promptly to inquiries and ensures data operations support agency needs.
Promotes workforce engagement and a safe, professional, and productive work environment for all team members
Monitors product, support, and maintenance licensing and engages with contract monitors and Bureau Chief to procure and maintain licensing necessary to effectively support the agency's needs for the product.
Ensures licensing, infrastructure, and support needs are met.
Implements and monitors operational processes including change, release and incident management. Follows Standard Operating Procedures and alerts team when practice differs from SOP.
Identifies opportunities to streamline usage and reduce costs.
Produces dashboards and reports to communicate system status to leadership.

Importance):

3+ years of prior experience managing system operations and or administrative functions.
3+ years of experience in project management – managing system operations and/or administrative functions.
Ability to provide incident management on call and after hours.
Ability to manage external vendors.
Experience managing a ticketing system for application support.
Ability to manage work and provide guidance to employees both technical and operational.
Knowledge of system development lifecycle.

Preferred Skills (rank in order of
Importance):

Prior experience managing operations of Medicaid Enterprise systems.
Ability to manage work and provide guidance to employees
Ability to make presentations and prepare reports.
AWS Cloud Certifications
Atlassian Administration

About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:

Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance
Vision Insurance
Short Term/Long Term Disability
Life Insurance
401 (K)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: datga001
Position Id: 26-00085
Posted 10 days ago

Company Info

About Datasoft Technologies, Inc.

Datasoft Technologies, Inc. is a software development and consulting firm. Our clients rely on us for software consulting, system engineering, software development, and computer consultancy services. We provide the most competitive rates in the industry to a broad range of private and public sector clients.

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