Operations Manager Senior

Req ID: 39691

Summary

Operations Manager, Senior

Arlington, VA (Crystal City)

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing.

We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business.

The Integrated Personnel and Pay System Army (IPPS-A) is the Army project office for overseeing acquisition programs for the departments human capital solutions. IPPS-A is chartered to modernize and integrate more than 30 current Army Human Resource systems for readiness, talent management, personnel management, and pay activities that support 1.1 million soldiers. The team from Chenega-Cyberstar is responsible for providing program management support services across the IPPS-A program.

The Operations Manager supports the IPPS-A Increment-2 Program Management Office (PMO) and headquarters by leading, synchronizing, and coordinating human capital, contract, and operational management activities across the organization and with its higher headquarters.

Responsibilities

• Prepare and maintain program and contract documentation.
• Capture meeting minutes and prepare meeting reports.
• Develop and maintain a documentation management plan.
• Provide program support for reviews, conferences, briefings, and other meetings.
• Identify and analyze metrics to track process performance and monitor the use of the metrics.
• Analyze, evaluate, and prepare program briefs, reports, and correspondence.
• Provide oral and written communications to interface with commands and other activities across the Army acquisition community.
• Review and update charters, MOAs, MOUs, and organizational charts to enable more effective communication and organization for the program and stakeholders.
• Develop, document, and perform ad hoc queries of data, as requested.
• Manage tasks within the Enterprise Task Management Software Solution (ETMS2) tool (previously known as Task Management Tool (TMT)) to completion and report on
• Assist leadership in planning and executing agile reporting, to include developing dashboards and reporting metrics, utilizing the development tools (e.g., ADO) to the maximum extent possible.
• Prepares recommendations with sufficient rationale to advise leadership decisions that enable program success; understands requirements governance, definition, traceability (end-to-end process), validation, and prioritization.
• Contributes to resolving conflicting requirements; Assists in defining performance requirements related to business process implementation and system performance.
• Plans, coordinates, and supports the execution of stakeholder engagements and mission support activities such as Agile Planning Interval (PI) events, Changes of Charters, and All Hands meetings.
• Assist with policy/SOP writing/review in accordance with AR-25-50.
• Assist in the management of IPPS-A INC2s knowledge centers or portals in SharePoint and MS Teams
• Provides coordination and travel support for PM/DPM; to include processing travel activities via the Defense Travel System
• Maintains and prepares records of leave, alert rosters, timecards, travel, training, and other organizational activities
• Conducts research; prepares statistical reports; handles information requests; and prepares correspondence
• Receives visitors; arranges/schedules meetings and provides conference room/teleconference support as needed
• Manages leadership calendars using MS Office 365 products
• Prepares a variety of documents, such as correspondence, forms, reports, statistical tables, spreadsheets, etc., using advanced skills and knowledge of word processing software
• Advises writers on matters of style, syntax, and usage to improve the general quality and effectiveness of communications, including AR 25-50
• Other duties as assigned

Qualifications

• Masters degree, or bachelors with equivalent years of work experience
• 10+ years of relevant work experience (operations or business management support)
• Experience with agile project management and techniques, and contractor quality and performance management
• Active SECRET security clearance

Knowledge, Skills, and Abilities:

• Shall have proven interpersonal skills and a collaborative management style.
• Excellent communication skills, both verbal and written.
• Agile Scrum Master or SAFe Agilist certification (desired).
• Strong organizational and time-management skills, able to convey information across multiple customers and corporate audiences.
• Ability to facilitate larger sessions or events for product planning, etc.
• Shall have the required skills, training, and experience necessary to use the following software program(s): Microsoft Office (Teams, Word, PowerPoint, Excel, and Outlook) and Microsoft SharePoint.

How youll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe theres always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOSs culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenegas impact on the world.

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Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

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