Digital Assets Platform Support Engineer

Remote • Posted 11 hours ago • Updated 11 hours ago
Full Time
No Travel Required
Remote
$90000 - $120000/yr
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Job Details

Skills

  • Digital Assets Platform Support Engineer

Summary

Job Title: Digital Assets Platform Support

Location: Irving, TX

Employment Type: Full-time

Job Description:

Digital Assets Platform Support

Responsibilities

  • Support the production operation of digital asset platforms, including wallets, blockchain nodes, and transaction processing systems.
  • Ensure high availability and reliability of systems supporting digital asset lifecycle management and transaction flows.
  • Provide L2/L3 support for incident, problem, and change management, including post-incident reviews and continuous improvement.
  • Monitor system health across:
    • Blockchain nodes and networks.
    • Wallet infrastructure (hot, cold, hardware, multi-sig).
    • Transaction pipelines and reconciliation processes.
    • Latency, throughput, and network conditions.
  • Investigate and resolve issues related to:
    • Transaction failures or delays.
    • Reconciliation breaks.
    • System performance degradation.
    • Anomalous or risk-flagged activity.
    • Collaborate with engineering, cybersecurity, risk, and business teams to enhance platform stability and security controls.
    • Work with vendors and managed service providers supporting blockchain infrastructure, custody, and wallet services.
    • Contribute to observability practices, including monitoring, logging, tracing, and alerting across distributed systems.
    • Support capacity planning and performance analysis for scaling blockchain nodes and transaction systems.
    • Participate in resilience and recovery testing, including failover, DR, and key-material backup validation.
    • Drive and implement automation across monitoring, reconciliation, and operational processes.
    • Maintain clear runbooks, documentation, and knowledge sharing for production operations.
    • Qualifications

      Core Experience

      • 58 years of experience in:
        • Production Support / SRE / Platform Engineering, OR
        • Electronic Trading / Markets Technology Support, OR
        • Payments / Transaction Processing Platforms.
      • Proven experience supporting mission-critical, high-availability systems in fast-paced environments.
      • Strong troubleshooting and problem-solving skills in distributed systems.
      • Technical Skills

        • Experience with one or more: Java, Python, Go, or similar
        • Experience working in Linux environments.
        • Familiarity with containers and Kubernetes/OpenShift.
        • Experience with databases (Postgres, Oracle, MongoDB, Redis)
        • Strong experience with observability tools (e.g., Splunk, Grafana, Prometheus, ELK)
        Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
        • Dice Id: 91097129
        • Position Id: salt-80604
        • Posted 11 hours ago

        Company Info

        About Stanley David and Associates

        We strive to add value and work as true partner with our clients

        Stanley David And Associates is a recruitment specialist in the area of IT and Engineering and we stay firmly in our area of expertise, doing what we love.

        We know the players and the companies and invest a lot of time getting to know candidates and clients in equal measure. This ensures a swift, cost effective and perfect placement whether it s permanent or interim.

        In addition we have a reputation for having the best understanding of the market landscape, for sourcing great candidates

        -We have a Global Footprint with offices in 3 countries USA, UK and India.

        -SDNA Global have built up an incredible reputation within the IT strategic hiring.

        -We work with Tier1 and Tier 2 IT Outsourcing companies for Leadership hiring needs in UK, Europe, USA and Indian geos.

        -Each SDNA member has over 5 years of experience in Talent Acquisition

        -We have successfully closed roles in countries UK, USA, Germany, Sweden, Dubai, France, Netherlands, Switzerland, Austria, Hungry, Spain, Italy, Norway, Denmark, Nigeria and South Africa

        -Telecom, Media and Hi-tech

        -Health care and Life Sciences

        -Energy and Utilities

        -CPG, Retail and Transport

        -Banking and Financial Services


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