LAN-Based Network Support Engineer

Job Description

We are seeking a LAN-Based Network Support Engineer to support the build, configuration, and validation of LAN-based network systems for customer environments. This role is hands-on and onsite, involving hardware installation, server configuration, and software stack integration to meet client specifications and successfully pass Factory Acceptance Testing (FAT) audits.

The ideal candidate will have strong LAN networking fundamentals, experience with thick and thin client environments, and the ability to work with hardware, servers, and security components in a controlled, audit-driven setup.

Key Responsibilities

• Install and configure customer hardware including thick and thin clients, switches, root bridges, servers, firewalls, and time servers
• Mount hardware on desks and network racks; perform structured cabling per client interconnect drawings (fiber, Cat6e, power)
• Build and integrate the complete software stack on installed hardware
• De-harden systems and execute scripts for initial hardware and OS setup
• Install OS, middleware, and client/third-party cybersecurity software
• Test redundancy, failover, intrusion detection, and data flow through firewalls
• Document and track defects and NCNs (Non-Conforming Notices) and implement fixes
• Support Factory Acceptance Testing (FAT) and customer witness testing (onsite and remote)
• Collaborate with customer engineering teams to standardize processes across global sites
• Support project timelines to ensure on-time delivery
• Package and ship completed systems in accordance with customer specifications

Required Technical Skills

• Strong knowledge of LAN networking: TCP/IP, VLAN, DNS, DHCP
• Hands-on experience with Windows Server and/or Linux Server
• Experience with Active Directory, Group Policy (GPO), File Servers
• Knowledge of thin client technologies: Citrix, RDP, VDI, VMware Horizon
• Understanding of thick client OS support (Windows/Linux)
• Basic knowledge of firewalls and network security concepts
• Experience with hardware installation, rack & stack, and structured cabling

Preferred Skills

• Virtualization experience: VMware, Hyper-V
• Experience working in audit-driven or FAT-tested environments
• Familiarity with cybersecurity tools and endpoint protection solutions

Soft Skills

• Strong troubleshooting and analytical skills
• Good verbal and written communication skills
• Strong documentation abilities
• Ability to work independently and in team environments
• Willingness to support onsite and remote customer testing

Top Skills (Must Have)

• Hardware installation and wiring (thick & thin clients, switches, servers, firewalls)
• Strong LAN networking fundamentals (TCP/IP, VLAN, DNS, DHCP)