Description of Work & Skills Desired
The incumbent is responsible for supporting the daily operations of the visual assessment program by reviewing and maintaining accurate assessment data, inspection records, and work orders across multiple systems.
This position monitors program performance by preparing reports, tracking trends, and providing data-driven insights to support operational decision-making.
The role also assists with identifying opportunities to improve business processes, enhance operational efficiency, and ensure compliance with applicable federal, state, local, and agency policies.
Working collaboratively with program management, field staff, vendors, and IT teams, the incumbent helps resolve operational issues, streamline workflows, and ensure the timely and accurate completion of visual assessments.
Tasks/ Duties
- Review visual assessment data, inspection records, and work orders to make sure information is accurate, complete, and entered correctly across different systems.
- Track program activities, prepare basic reports and dashboards, identify trends, and share information to help support day-to-day operations and decision-making.
- Help identify ways to improve work processes, support efficiency efforts, and follow federal, state, local, and agency policies and procedures.
- Work with program managers, field staff, vendors, and IT teams to support daily operations, resolve issues, improve workflows, and help ensure visual assessments are completed on time
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