Job Role: Azure Architect
Location: Boston, MA
Job Description:
Seeking a Technical Lead / Architect to design and deliver Next Best Action / Next Best Offer (NBA/NBO) solutions using Azure Rules Engine and Snowflake. The role will lead architecture, implementation, and integration of real-time and batch decisioning capabilities to drive personalized customer engagement and business outcomes.
Key Responsibilities
· Architect end-to-end NBA/NBO solutions (real-time + batch)
· Design and implement decision strategies, rules, and offer, Suppression logic using FICO
· Integrate decisioning engine with CRM, marketing, and digital channels
· Enable API-driven and event-based real-time decisioning
· Lead cross-functional teams (engineering, data, business, QA)
· Ensure governance, auditability, and scalability of decisioning platform
· Collaborate with stakeholders to define use cases, KPIs, and outcomes
Key Skills & Experience
Core Expertise
· 10+ years IT experience; 5+ years in decisioning/NBA/NBO solutions
· Strong hands-on experience with:
o Azure Platform working with Snowflake data architecture
Technical Skills
· Decision rules, strategy design, eligibility & prioritization logic
· Snowflake: data modeling, ELT/ETL, performance tuning
· APIs, microservices, event-driven architectures
· SQL, cloud platforms (AWS/Azure/Google Cloud Platform)
· CI/CD, DevOps, and secure integration patterns