Job#: 3031357 Job Description: Customer Network Engineer
Location: Monett, MO (Hybrid)
Employment Type: Contract
Role Overview
An opportunity is available for a Customer Network Engineer to support a large-scale, multi-year router modernization initiative. This role is centered on the deployment and migration of customer-edge routers within an enterprise technology environment. The position requires a hands-on, organized, and process-driven individual who is comfortable with direct customer interaction. This is an execution-focused role where success is defined by effective communication and consistency.
Key Responsibilities
- Build and configure customer-edge routers using existing automation tools and validate configurations.
- Stage, package, and ship routers directly to customers, following defined processes for documentation and tracking.
- Communicate with customers regarding installation instructions, cutover timing, and migration expectations.
- Provide clear guidance and technical support to both technical and non-technical users during deployment and cutover.
- Coordinate the return of legacy hardware, ensure returned devices are wiped according to process, and document proof of device wipe.
Required Qualifications
Technical Skills: Foundational networking knowledge is required, including IP addressing, NAT and NAT translation, and basic routing concepts. Experience with Cisco devices or commands is preferred.
Soft Skills: Strong written and verbal communication skills are necessary. The role requires comfort working directly with customers, a high degree of organization, and the ability to remain productive in a repetitive, high-volume environment.
Preferred Qualifications
- A Network+ certification is considered helpful.
- A CCNA certification is a plus but not required.
Work Environment
This is a high-volume, repeatable deployment role that can involve processing up to approximately 16 routers per day. The work environment is structured, with an emphasis on process adherence, organization, and the use of established tooling and automation. The position requires being onsite 4 days per week with 1 day remote.
Work Schedule
Router building, staging, and shipping are handled during core business hours. Customer support may be required after hours during installation windows. The team operates on a coverage model that includes an early shift (8:00 AM - 5:00 PM CST) and a late shift (11:00 AM - 8:00 PM CST), and some schedule flexibility may be expected.
Compensation & Benefits
The anticipated pay range for this position is $30.00/hr to $40.00/hr. Please note that the final pay rate will be determined based on a variety of factors, including the candidate's experience, qualifications, and location. This is a contract position and visa sponsorship is not provided.
This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Apex uses a virtual recruiter as part of the application process. Click for more details.
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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.